Agent & Training Lead
Listed on 2026-11-01
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Customer Service/HelpDesk
Call Center / Support, Customer Success Management, Customer Service Rep
Compass in Illinois is hiring an Agent Experience Manager to be the first point of contact for high-touch agent customers. You will train on our tools, assist with marketing requests, and act as their trusted account manager from day one.
You will promote Compass technology adoption, deliver 1:1 and group trainings, support onboarding for new offices, and partner with marketing to resolve requests. Strong communication and empathy are essential.
This role is for the Agent Experience & Training Lead role at Compass.
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This posting is for the Agent Experience & Training Lead role at Compass, based in IL, United States.
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