Patient Service Representative​/RMG

Patient Service Representative/RMG

Rush Copley Medical Center

Practice patient service rep. proactively ensures an exceptional experience for patients when greeting, checking in, and checking out during their appointment; answers incoming phone calls, responds to general patient requests, takes telephone messages and schedules patient appointments.

• Education and Previous Experience
  • High school diploma or equivalent required. Some college preferred.
• Hardware/Software Experience
  • Practice management/medical billing computer programs.
  • Microsoft Office Suite (specifically Word and Excel).
• Other Characteristics
  • Excellent oral/written communication skills.
  • Excellent organizational skills.
  • Detailed oriented.
  • Ability to set priorities, document conversations and specific actions taken, and develop applicable policies and procedures (e.g., regarding collections).
  • Flexible; able to adapt to change.
  • Bilingual (Spanish) capabilities a plus.

• Entry level

• Full-time

• Health Care Provider

• Hospitals and Health Care