Phlebotomist​/Driver; Mobile Blood Drives - Aurora

Phlebotomist / Driver (Mobile Blood Drives) - Aurora

Versiti Blood Center of Illinois is looking for a dedicated Phlebotomist / Driver to join our team in Aurora. This role involves collecting whole blood and apheresis products at mobile blood drives, driving and operating the mobile drive vehicle, and providing exceptional donor and customer service.

Under direct supervision by department leadership, performs phlebotomy collection of whole blood and apheresis products. Interacts with donors and coordinators, providing a high level of customer service to deliver an excellent donation experience. Takes pride and is committed to delivering high quality services. Works cooperatively and is a supportive member of the team/group. Contributes positively to the achievement of team objectives.

Responsible for operating the mobile drive vehicle and transporting the mobile staff in a safe and efficient manner.

• Must have availability from 4:00am-10:00pm, including weekends and holidays
• Schedules are posted 2-3 weeks in advance
• Full-time, Non-Exempt

The target salary for this position is $17.00 per hour.

• 8 weeks paid Phlebotomy training
• Shift differentials for evenings/weekends
  • Evenings (after 6:00pm): $1.50/hour
  • Weekends: $2.00/hour
• Skill based % increases offered for advanced phlebotomy skills training
• Additional Bilingual (Spanish) increase available after passing certification exam

The target salary is based on internal averages. Versiti sets salary ranges aligned to local markets in which the job is performed. Compensation decisions take into account internal salary averages and differentiation based on education, experience, skills, and performance. Specific salary and benefits information is shared at the time of the phone screening based on your location and qualifications.

Versiti provides a comprehensive benefits package based on your job classification. Full-time regular employees are eligible for Medical, Dental, and Vision Plans, Paid Time Off (PTO) and Holidays, Short- and Long-term disability, life insurance, 7% match dollar for dollar 401(k), voluntary programs, discount programs, others.

• Follows all DOT guidelines when operating full-size commercial van/Promaster, and safely transports staff, supplies, and equipment.
• Travels to other local collection sites, as determined by business need.
• Prepares collection site and performs set up, including technology systems (may include quality control).
• Performs donor screening (collects donor histories), mini-physical, and phlebotomy.
• Observes donors for reactions, provides reaction care and assists other staff in handling reactions if needed. May provide post-reaction care at mobile drives including assessing reactions for recovery, escorting donors, and serving as liaison to coordinate care with host organizations (e.g. high school nurse, drive coordinator).
• Conducts automation (Alyx and/or Trima), including recognizing and responding to automation reactions. Recruits and converts donors for automation.
• Rebooks donors for future donation appointments.
• Understands and performs to all applicable regulatory and compliance requirements.
• Recognizes when the customer is distressed and responds appropriately with tact. Creates a safe environment for donors and staff members.
• Treats donors with customer service excellence, presenting a positive image. Responds to customer inquiries, requests, and complaints with a timely and complete response and escalates to leader when appropriate.
• May prepare and pack units for transport.
• Maintains product integrity and ensures proper identification of all donors, performs routine maintenance on equipment, and completes department records as needed.
• Requires evening, weekend, and holiday hours.
• Performs other duties as required or assigned which are reasonably within the scope of the duties in this job classification.
• Understands and performs in accordance with all applicable regulatory and compliance requirements.
• Complies with all standard operating policies and procedures.

• High School Diploma required
• GED required

• 1-3 years relevant people-facing experience preferred
• Less than 1 year Typically requires less than 1 year of job-related experience. required

• Valid driver's license with prior driving experience. required
• Knowledge of standardized work routines and methods, general facts and information and/or the use of simple equipment, machines and materials. Knowledge is usually acquired through training on the job. required
• Ability to read and interpret documents such as Standard Operating Procedures, safety rules, operating and maintenance instructions, and other department manuals. required
• Must have basic mathematical aptitude and strong attention to detail. required
• Ability to apply judgment to written or oral instructions. required
• Ability to organize work to provide productive workflow. required
• Flexibility to work…