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Client-Focused Service Delivery Technician II

Job in Aurora, Kane County, Illinois, 60505, USA
Listing for: CyrusOne
Full Time position
Listed on 2026-10-12
Job specializations:
  • IT/Tech
    IT Support, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 60000 - 90000 USD Yearly USD 60000.00 90000.00 YEAR
Job Description & How to Apply Below

Cyrus One in Aurora, IL is seeking a Service Delivery Technician to act as a central point of contact for clients, answer and document requests from monitoring platforms, and perform level 1 IT tasks and facility requests.

You will open and manage tickets, ensure timely follow-up, escalate as needed, and assist with deploying customer orders while maintaining strong client communications and coordination with support teams.

For the Client-Focused Service Delivery Technician II position at Cyrus One, we are reviewing applications now.

The Client-Focused Service Delivery Technician II position in the Management & Operations, IT & Technology field is open for applications.

We have an opening for a Client-Focused Service Delivery Technician II in Aurora, IL, United States within Management & Operations, IT & Technology.

This role, Client-Focused Service Delivery Technician II at Cyrus One, could be your next career step.

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