Client-Facing IT Support Technician II
Listed on 2026-10-17
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IT/Tech
HelpDesk/Support, IT Support
Cyrus One is seeking a Service Delivery Technician to be a central point of contact for clients, handling calls, e-mails, and monitoring alerts. The role emphasizes rapid ticket creation, escalation when needed, and hands-on troubleshooting for Level 1 incidents.
The position involves coordinating with clients, performing basic server-related tasks, and contributing to change management and documentation processes in a fast-paced environment.
The Client-Facing IT Support Technician II role at Cyrus One Management Services LLC is now open for applications in Aurora, IL, United States.
The position is based in Aurora, IL, United States.
This opportunity is part of our work in Management & Operations, IT & Technology.
The advertised compensation is 55.000 - 90.000.
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
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