Onsite Service Desk Lead Incident Commander
Listed on 2026-11-07
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IT/Tech
HelpDesk/Support, IT Support, Systems Administrator
Atos in Chicago, IL seeks a Service Desk Process Analyst to provide 24/7 supervisory coverage for our IT Service Desk and Desktop Support teams. You will be accountable for performance metrics, coaching team members, serving as the primary escalation point during shifts, and leading communications during major incidents.
Requirements include a Bachelor's in Health Informatics, IT, CS or related field, 5+ years in healthcare technology with 3+ years in leadership, and strong communication and
We invite applications for the Onsite Service Desk Lead (24/7) – Incident Commander position located in Aurora, IL, United States.
We appreciate your interest in this position.
Join Atos and contribute to our ongoing work.
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This posting is for the Onsite Service Desk Lead (24/7) – Incident Commander role at Atos, based in Aurora, IL, United States.
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