Vice President Casino Operations

Leadership

Responsible for directing the overall operations and staff of the Table Games / Slots / Poker department. Develops, implements and manages operational goals and monitors achievements of performance and profit objectives. Ensure that scheduling is done in an effective and efficient manner, while maintaining labor costs, meeting staffing objectives and achieving guest satisfaction.

Provides direction to Table Games / Slots / Poker leadership and oversees all Table Games and Poker game protection and overall Slot operations. Ensures enforcement of games procedures and policies as outlined in company and department manuals and in accordance with Internal Controls. Monitors for compliance. Manages departmental expenditures and resources.

Makes final decision on implementation and oversight of overall strategies for the overall engagement, customer service, comp ability, games layout and slot floor mix, revenue growth, and expense management in order to maximize profitability for all areas of responsibility. Observes and monitors staff performance and plan work processes in order to ensure efficient operations and adherence to Table Games / Slots / Poker policies and procedures.

Responsible for the overall engagement of all team members by addressing and managing team member feedback, suggestions, complaints, and grievances. Protects and preserves assets of the company. Understands and adheres to all bargaining unit agreements (where applicable). Responsible for the overall integrity of daily Slot operations. Participate with the Executive Management Team in developing strategic and tactical operating plans to support property objectives.