Multi Store Manager Optical

Rosin Eyecare was founded in 1930 with the mission of providing Chicagoans excellent eye health services and delivering exceptional vision. In the 90 years since, we’ve remained completely focused on treating our patients like we would treat members of our own family. This commitment has fueled our success, allowing us to expand across the region and ensure that better vision is never too far out of sight.

Our expert team of Optometrists, Ophthalmologists, and LASIK surgeons are dedicated to their specialties and each have extensive training in their respective field. We offer comprehensive eye exams, stylish glasses, and contact solutions, along with a variety of eye health checkups. We’re constantly incorporating cutting‑edge technology and the latest techniques to provide a modern approach to eye care.

Lead all designated locations to success by hiring and developing a team, who consistently exceeds expectations in all areas of business operation.

• Monitor sales and operational activities of assigned locations daily to ensure objectives are met, addressing underperforming locations immediately; process involves travel to individual locations throughout area of responsibility.
• Recruit, hire, train and develop high quality managers by providing clear expectations of position, motivating and giving constructive performance feedback in a timely manner and establishing a culture of ownership and accountability.
• Teach and coach Practice Managers, both in-person and remotely, to consistently achieve goals and foster execution of best practices for growth within the host environment.
• Create an environment that encourages the development of managers and associates; provide challenging assignments and opportunities for development; continuously building a bench of talent.
• Analyze key financial data and monitor operating efficiencies, creating and communicating clear action plans that optimize results.
• Lead and drive quality and improvement in the assigned locations to deliver on all key performance indicators, while delivering to the customer journey experience.
• Manage profits and expenses and ensure proper usage of company funds.
• Direct and approve workforce management activities according to the brand policies, labor and operational initiatives.
• Ensure Practice Managers have up-to-date information and consistently execute to brand procedures, policies, expectations, standards and behaviors.
• Provide operational guidance and manage operational execution and ensure brand standards are met in accordance with Company direction.

• High School Diploma or equivalent
• 3 years’ experience in a leadership position within private practice or retail optical
• Proven track record of delivering positive results and positive growth
• Comprehensive knowledge of optical dispensary operations, processes and policies including sales and profit, patient and customer service, training, inventory management, visual merchandising and POS systems
• Good business and financial acumen including operational analysis
• Demonstrated ability to network, source, recruit and develop teams
• Good organization and time management skills
• Strong critical thinking and problem solving ability
• Working knowledge of computers and Microsoft Office
• Strong basic math skills
• Good verbal and written skills
• Ability to travel up to 80%; must be willing and able to work weekends, and be physically in worksites during times of high business need

• 2+ years multi-unit or successful single-unit optical dispensary leadership experience in high volume environment
• College degree or equivalent
• Licensed Optician in licensed state
• ABO in non-licensed state

Pay Range: 58,865.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy…