Director of Membership Development

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This is a full-time, on-site role based in Aurora, IL, for a Director of Membership Development.

• Oversee membership acquisition strategies, identify opportunities for membership growth, and foster long‑term relationships with current and prospective members.
• Conduct outreach, develop and implement membership recruitment plans, and monitor progress toward growth goals.
• Collaborate with internal teams to enhance member satisfaction.
• Represent the organization at community events and effectively communicate membership benefits to diverse stakeholders.

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This role requires overseeing membership acquisition strategies, identifying opportunities for membership growth, and fostering long-term relationships with current and prospective members. Responsibilities include conducting outreach, developing and implementing membership recruitment plans, monitoring progress toward growth goals, and collaborating with internal teams to enhance member satisfaction. The Director will also represent the organization at community events and communicate membership benefits effectively to diverse stakeholders.

• Strong expertise in Membership Development and Membership Growth to support effective recruitment and retention strategies.
• Exceptional Communication and Customer Service skills to foster positive relationships with members and stakeholders.
• Proven Sales experience, with the ability to effectively promote services and benefits to potential and existing members.
• Organizational skills, leadership experience, and tulee ability to work collaboratively within a team.
• Proficiency in CRM systems and data management tools preferred.
• Bachelor's degree in Business, Communications, Marketing, or a related field is preferred.
• Prior experience in membership-based organizations or economic development is a plus.

Director

Full-time

Other

Economic Programs

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