General Manager

The General Manager leads store operations, develops talent, and drives profitable business results while delivering an exceptional customer experience. This role translates brand vision into store execution and upholds brand standards.

• Drive sales, profit, and margin performance through strategic planning and execution.
• Set the customer experience vision, lead client development and community outreach, and develop the store team.
• Recruit, coach, train, and retain high-performing employees.
• Manage inventory, productivity, shrink, technology adoption, store standards, and company policies.
• Provide feedback to cross-functional partners on business trends and high-potential opportunities.

• Retail management or similar experience in a complex, high-volume, or high-profile specialty environment preferred.
• Strong communication, business acumen, planning, prioritization, and time-management skills.
• Demonstrated success building positive relationships with customers, management, and coworkers.
• Ability to meet physical demands, work a flexible schedule including evenings and weekends, and travel as required.
• College degree or equivalent preferred.