Senior Manager, Customer Success — Enterprise
Listed on 2026-10-30
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Management
Client Relationship Management -
Customer Service/HelpDesk
Customer Success Management, Client Relationship Management
Turn is seeking a Senior Manager, Customer Success to own the post-sale experience for enterprise customers, from onboarding through renewal and expansion. You will lead a team of three CS Associates while managing a strategic book of accounts and partnering with Compliance, Operations, Product and Sales to drive value and scalable processes.
You’ll help customers run compliant screening programs, develop playbooks, establish escalation frameworks and report on CS metrics.
We are seeking a motivated Senior Manager, Customer Success — Enterprise Growth to join Turn in Chicago, IL, United States.
We appreciate your interest in this position.
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This posting is for the Senior Manager, Customer Success — Enterprise Growth role at Turn, based in Chicago, IL, United States.
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