Assistant Animal Control Manager

Overview

The City of Aurora is seeking qualified applicants for the position of Assistant Animal Control Manager in the Animal Control Division.

Under the supervision and direction of the Animal Control Manager or designee, the Assistant Animal Control Manager is responsible for assisting in the planning, management, and operations of the Animal Control Division. Supervises daily activities of assigned staff members and fills in for the Animal Control Manager when required.

• Assist in planning, direction, management, and evaluation of the operations, activities, and maintenance of the Animal Care & Control Division, including the shelter facility, vehicles, and equipment, ensuring all activities adhere to local, state, and federal laws and ordinances; provide a safe, sanitary environment for staff, the public, and animals.
• Evaluate and recommend updates to shelter policies and procedures, and implement changes as directed.
• Assist with development of comprehensive planning for the division and its programs.
• Supervise staff engaged in clerical, animal care, field enforcement, and program coordination, providing direction, guidance, and assistance while ensuring actions are within legal guidelines.
• Supervise employee development and training programs; ensure staff are certified and properly trained in required procedures, laws, animal care practices, and current requisite certifications.
• Assist in the development and issuance of regular employee performance evaluations to foster skill enhancement and team development.
• Supervise the issuance of citations, summons, and enforce animal control laws; represent the division in court cases in the absence of the Animal Control Manager or as required.
• Supervise the apprehension and impound of animals “running at large”; investigate animal attacks, livestock incidents, hoarding, cruelty, suspected rabies and contagious diseases; ensure compliance with vaccination and quarantine laws.
• Assist in the oversight of identifying and notifying owners of lost animals and orders/performs the euthanasia of animals as necessary.
• Supervise the application of behavioral assessment standards for sheltered animals and ensure proper assessment protocols are applied.
• Manage the daily maintenance of accurate operational records database (animal intakes, behavioral assessments, outcomes, incident reports, and audits).
• Supervise and help manage shelter inventory of controlled substances; ensure accurate logs, reporting, and compliance with local, state, and federal laws and governing agencies.
• Assist in managing the shelter animal population, disposition, and outcomes. In consultation with or in the absence of the Animal Control Manager, make decisions regarding humane euthanasia and assist or administer when required.
• Respond to citizen inquiries, complaints, and concerns regarding animal control policies; address difficult situations such as impounds, hoarding cases, and cruelty cases.
• Assist in planning and facilitating public events, humane education, and media relations; support the management of social media activities with the City’s Communications Department.
• Assist with shelter volunteer program management and supervision of the volunteer coordinator; monitor program effectiveness and implement adjustments; assist in development, analysis, monitoring, and administration of the division’s annual operating budget; review and approve payroll, operating, and project expenditures within authorized limits; evaluate and recommend fee structure changes and assist with oversight of shelter revenues.
• Assist with developing partnerships with veterinary care providers to ensure all animals receive appropriate veterinary care; manage veterinarian shelter visits, clinic appointments, scheduling, animal transport, and individual animal medical cases; assist in developing partnerships with rescue organizations and animal transfers.
• Carry a mobile phone, respond to calls and text messages promptly; respond to applicable events and incidents as required; perform other duties as required or assigned.

The position requires a minimum two (2) years working in an animal kennel,…