Food and Beverage Outlet Assistant Manager

Food and Beverage Outlet Assistant Manager

Join the Food and Beverage Outlet Assistant Manager role at Hollywood Casino Aurora
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We are changing entertainment. We’re always looking for talent that believes in having fun. At Penn Entertainment, you’ll get to be a part of an exciting industry where the days and nights are fast paced. You’ll work with a diverse set of coworkers driven by enthusiasm for helping people find and have more fun. We also care about your career growth and will help you get the support you need.

Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members’ financial, physical, and mental well-being. Specific benefits—such as day‑one medical coverage, 401(k) matching, and annual performance bonus—may vary by position. Paid time off is earned according to the local policy and increases with length of employment.

$55,000 to $63,250 based on experience.

• Supervise an F&B Outlet and manage daily operations of a designated shift.
• Create effective schedules while maintaining labor costs and meeting staffing objectives.
• Assist in the budget process and provide recommendations; report budget concerns to manager.
• Promote superior customer service in accordance with department and company standards.
• Enforce gaming laws and regulations applicable to the Food & Beverage Department.
• Assist in maintaining procedures for food service and inspect menu items for maximum customer satisfaction.
• Assist in maintaining sanitary and pleasant service for all guests.
• Monitor cost control methods by tracking inventory and pars.
• Assist Food & Beverage Manager with administrative duties as assigned.
• Ensure compliance with all regulatory compliance within area of responsibility and report potential issues to management.
• Maintain strict confidentiality in all departmental and company matters.

• Associate’s degree (A.A.) in related field or two years of Food and Beverage experience, or equivalent combination of education and experience.
• Minimum two years of previous supervisory experience required.
• Ability to interact with guests, staff, and colleagues and resolve problems and conflicts diplomatically.
• Ability to write reports and business correspondence.
• Basic math skills (addition, subtraction, multiplication, division, rate, ratio, percent) and ability to interpret bar graphs.
• Flexible to work all shifts, including holidays, nights, weekends, and overtime as business needs dictate.
• Proficient in Microsoft applications (Excel, Word, Outlook).
• Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.

• First Aid/AED certification.
• C.A.R.E. or TIPS training.
• Valid driver’s license with acceptable driving history as determined by Penn National Gaming’s auto insurance carrier.

We are an equal opportunity employer. We are committed to diversity, sustainability and inclusive practices.