Shift leader, Restaurant/Food Service
Listed on 2026-01-12
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Restaurant/Food Service
Server/Wait Staff
Join to apply for the Shift Leader role at Jersey Mike's Subs
Jersey Mike's Subs has been making amazing subs since 1956 in Point Pleasant, New Jersey. The Jersey Mikes tradition was founded on a strong sense of community and commitment to the personal and professional development of our people. Our goal is to serve the highest quality sub sandwich to our customer in a manner that projects a thankful and caring mentality to every person that comes through our door.
Our culture is one of "giving" and supporting our local communities so that all can be lifted together.
"Jersey Mike's: A Sub Above". Jersey Mikes is committed to providing our customers with the most enjoyable and satisfying experience possible through our amazing subs and unparalleled customer service.
We understand that it all starts with a winning team of individuals who are fun, personable, diligent, positive, energetic, eager to learn, team players who take pride in what they do and who they are. At the end of the day they are focused on executing great customer service with a great big smile! If you possess these attributes and can commit to improving upon them, we would love to speak with you about joining our team!
Responsibilities- Coach the staff to deliver amazing customer service
- Produce high‑quality food
- Deliver the Jersey Mike's experience
- Handle cash
- Follow the Learning Management System Training Program
- Develop others for career growth
- Enforce policies and procedures
- Participate in local and national marketing initiatives
- Build sales
- Maintain cleanliness and proper sanitation practices in the establishment
- Be certified in all four positions of the restaurant
- Communicate effectively
- Have a sense of urgency
- Move or transport up to 50 lbs without assistance (unless a medical notation is provided; ADA or a temporary doctor’s note will be considered)
- Work 38‑40 hours per week
- Maintain reliable transportation to and from work
- Communicate with the GM/AGM/DM of any issues you are having
- Lead by example in quality of food, customer interaction, and appearance (clean, fitted, pressed uniform daily)
- Create food consistent with Jersey Mikes high‑quality standards
- Maintain restaurant cleaner than others
- Work in a fast‑paced, team‑driven atmosphere
- Multitask with a sense of urgency
- Interface with customers and provide an exceptional experience
- Understand and exhibit accountability and integrity
- Key holder and manage opening and closing duties
- Knowledge of baking bread and all prep tasks
- Manage and lead a crew of 2 to 5 people
- Proficient in slicing
- Education:
High school diploma or equivalent - 1 year QSR experience preferred
- Must be 18 years or older to operate the slicer
- Safe Serve Certification – Food Handler required
- Must have reliable transportation
Mid‑Senior level
Employment typeTemporary
Job functionOther
IndustriesRestaurants
EEO Statement: Jersey Mike's Subs is committed to equal employment opportunity and prohibits discrimination on the basis of any protected characteristic under applicable law. All qualified applicants will receive consideration for employment and are encouraged to apply.
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