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Retail Sales Associate

Job in Aurora, Kane County, Illinois, 60505, USA
Listing for: Pilgrim
Full Time position Listed on 2026-11-11
Job specializations:
Salary/Wage Range or Industry Benchmark: 18.5 - 24 USD Hourly USD 18.50 24.00 HOUR

Job Description & How to Apply Below

As a Retail Sales Associate, you create an exceptional experience for every guest by delivering Wild Fork’s service philosophy of personal chef and friendly butcher. You engage customers with expert product knowledge, meal inspiration, and warm hospitality while supporting replenishment, inventory accuracy, and store readiness.

You play a vital role in maintaining a clean, well-stocked, easy-to-shop store and confidently perform essential operational routines — including working in freezer environments, handling cash, and supporting opening and closing duties — even when leadership is not present.

You bring our values to life every day:
Determination, Simplicity, Availability, Humility, Sincerity, Discipline, Ownership.

Position Type:Full-time+Part-time

Starting Wage:$18.50 per hour + Bonus Potential

Core Responsibilities:
  • Customer Experience&Selling
    • Deliverawarm,engaging“personal chef&friendly butcher”shopping experience.
    • Provide recommendations,cooking tips,recipes,andproductinsightsbasedoncustomerneeds.
    • Demonstrateunderstandingofdailysalesgoals,promotions,andstorepriorities,andapplythat knowledge through effective customer interaction and selling behaviors.
    • Drivesalesbyengagingcustomers,building baskets,andsuggestingproductpairings.
    • Support Wild Fork ’sservicestandardstoensurecustomersfeelwelcomed,valued,andinspiredto return.
    • Leverageproductknowledgetoconfidentlyrecommendsolutions,buildbasketsize,anddelivera personalized, engaging customer experience.
  • Replenishment,Merchandising&Store Readiness
    • Stock,rotate,andmerchandiseproductstoensureafull,fresh,andvisuallycompellingstore.
    • CompleteFIFOrotationandmaintainaccuratelabelingandpricing.
    • Keepthestoreclean,organized,and customer-readyatalltimes.
    • Supportplanogramchanges,promotional sets,anddailyrecoveryroutines.
  • Inventory Support
  • Assistwithreceivingandprocessingdeliverieswithcareandaccuracy.
  • Maintain back-stockorganizationandcommunicatelowstockorproductissuespromptly.
  • Follow shrink-preventionpracticesandreportconcernstoleadership.
  • Freezer&Cold Environment Work
    • Confidentlyworkincoldtemperatures(walk-infreezer) topullproducts,organize stock,and execute counts.
    • Adheretofoodsafety,sanitation,andfreezersafetyguidelines.
  • Cash Handling&Opening/Closing Routines
    • OperatethePOSwithaccuracy;process transactions,returns,and exchanges.
    • Performopeningandclosingdutieswhenleadershipisnotpresent, includingregistercounts,cash pulls, safe drops, store walkthroughs for readiness and safety
    • FollowallcashhandlingSOPswithprecisionandintegrity.
  • Workcloselywith Team Leaderstoexecutedailyprioritiesandmeetstoregoals .
  • Participateintraining,productknowledgesessions,andnewprocesses.
  • Activelyparticipateinongoingtraininganddevelopmenttostrengthenproductexpertise,selling capability and consistency in execution.
  • Supportapositive,inclusiveteamculturewhereeveryonefeelsvalued.
Qualifications:
  • 1yearofretail,grocery,hospitality,orfoodexperiencerequired.
  • Strongcustomerserviceskillswithenthusiasmforfoodandculinaryexploration.
  • Abilitytoworkinfast-pacedenvironmentsandmanagemultipletasks.
  • Comfortableworkinginextremelycoldtemperatures.
  • Abilitytoliftupto
    50lbsandstand/walk8–10hours.
  • Basicmathskillsforcashhandling;

    POSexperienceaplus.
Values&Behaviors:

Welookfor Sales Associates who :

  • Showdeterminationandurgencyinservingcustomers.
  • Engagewithhumility,sincerity,andprideinthe

    WildForkbrand.
  • Demonstratedisciplineandownershipineverytask.
  • Workrespectfullyaspartofa team.
  • Staycuriousaboutproducts,cooking,andcustomerneeds.
  • Health Reimbursement Account ,Flexible Spending Accounts ,Behavioral Health Matters Program ,Live Health Online (Virtual Care)
  • Monthly Bonus Plan
  • 401(k) andCompany Match
  • PTO:

    Vacation,Sick,Birthday PTO
  • Culinary Perks:

    Culinary Training,Chewon This–Monthly Product Giveaway ,Wild Chef–Monthly Allowance to Shop in Store
  • Ongoing Development:

    Mentorship Program,Better Futures Program (freecommunitycollege)
  • Optional Perks:

    Fin Fit–Financial Resources,Discounts(cars,cellphones,services&more),Employee Referral Bonus Program

Position Requirements

10+ Years work experience
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