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Residential Service Coordinator

Job in Aurora, Kane County, Illinois, 60505, USA
Listing for: Accurate Door
Full Time, Commission-based only position
Listed on 2026-10-08
Job specializations:
  • Sales
    CRM Systems & Management, Customer Success Management, Appointment Setter/ Scheduler
Salary/Wage Range or Industry Benchmark: 50000 USD Yearly USD 50000.00 YEAR
Job Description & How to Apply Below

Accurate Door is hiring a Residential Service Coordinator to help turn incoming residential opportunities into booked work, smooth communication, strong customer experiences, and real revenue. This role is ideal for someone who is warm, organized, sales-capable, and comfortable using technology to keep both customers and the team moving forward.

At Accurate Door ,
CARE means Create a Remarkable Experience , and that standard shapes how we work with customers and with each other every day.

You will be the bridge between the customer and the field. That means answering phones, booking jobs, helping move door-sale opportunities along, making follow-up calls, gathering reviews, supporting maintenance plan growth, and helping create a polished experience from first contact through completion.

Key Responsibilities
  • Respond to incoming residential leads across a variety of platforms and convert into scheduled jobs
  • Oversee and support residential door sales and estimate follow-up
  • Help coordinate installs and customer communication
  • Make happy calls, gather reviews, and support post-service follow-up and sales efforts
  • Promote maintenance plan enrollment and renewals
  • Use CRM and scheduling tools to keep work accurate and organized
  • Help improve booking rates, response times, and customer satisfaction
Qualifications
  • Strong customer service and client-facing experience
  • Sales confidence and comfort discussing options and money
  • Organized, detail-oriented, and comfortable in a fast-paced service environment
  • Strong communication skills over the phone and in person
  • Experience with Service Titan is a plus
  • Familiarity with social media platforms and Go High Level  is a plus
  • Reliable transportation; valid driver's license preferred
Pay and Benefits
  • Full-time, W-2 Employment
  • Base salary of $50,000 plus bonus and commission structure
  • Additional earnings through bonuses and commission based on booking, sales, and customer retention results. Total earnings vary by performance and are not guaranteed
  • Weekly pay
  • 401(k) with company match
  • Medical, dental, and vision insurance
  • The company covers 100% of employee health insurance premiums
  • HSA contribution
  • PTO
  • Ongoing development and sales training
Why Accurate Door

This role matters because the customer experience often starts before a technician ever arrives.
Accurate Door wants someone who can bring order, confidence, and follow-through to that process. It is a strong fit for someone who likes ownership, likes people, and wants a role with both structure and upside.

Accurate Door is an equal opportunity employer. We consider applicants without regard to race, color, religion, sex, national origin, age, disability, veteran status, or other protected characteristics.

Education

GED

Experience

Entry-Level (1 - 3 years)

Job type

Full Time

Additional benefits
  • 401(k) with company match
  • bonuses and commission based on booking, sales, and customer retention results.
  • HSA contribution
  • Medical, dental, and vision insurance
  • Ongoing development and sales training
  • PTO
  • The company covers 100% of employee health insurance premiums
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