Head of SMB & Specialty Channels

Head of SMB & Specialty Channels

Logitech is the Sweet Spot for people who want their actions to have a positive global impact while having the flexibility to do it in their own way. The Team and Role:
Logitech for Business is an evolving team made up of kind and inclusive leaders. We have a great culture and we would like you part of it. Logitech for Business is looking for a high energy manager to lead our SMB and Specialty Channels team in the United States. As the Head of SMB & Specialty Channels, you will be responsible for leading a junior channel sales team focused on driving growth across our long tail of partners including resellers, integrators and growth partners.

Your primary mission is to mentor and develop these early-career managers into strong, independent leaders. You will ensure excellence in service and partnership and operational excellence.

Your internal key partners are:
Logitech Legal, Supply Chain, Marketing, Central Channels and Alliances, Finance and People & Culture. Your primary customers externally are AV Installers, IT resellers and integrators. You will develop the channel business to support Team Workspace & Personal Work Solutions business goals across the United States building the strategy to accelerate sell‑in revenues and sell‑through growth. You will take a hands‑on “roll your sleeves up” approach to the team to ensure the team consistently meets and exceeds sales and revenue targets.

Your Contribution:
Be Yourself. Be Open. Stay Hungry and Humble. Collaborate. Challenge. Decide and just Do. Share our passion for Equality and the Environment. These are the behaviors and values you’ll need for success at Logitech.

• Team Development:
  Mentor and coach early‑career managers, fostering their professional growth and helping them evolve into high‑performing leaders
• Operational Excellence:
  Implement robust processes for sales forecasting, pipeline management and activity tracking to ensure predictability in gross revenue, net sales and gross margin
• Strategic Growth:
  Develop and execute a comprehensive channel development strategy that maximises Logitech’s opportunities in SMB and long tail segments
• Hands‑on Leadership:
  Maintain a high degree of personal interaction with the team and business partners, removing obstacles and providing direct support to drive sales performance
• Relationship Building:
  Develop new and deepen existing partner relationships leveraging solution providers, alliances, and various sales channels
• Performance Management:
  Assign regional quotas and drive accountability, ensuring clear communications of roles and expectations
• Cross‑Functional
  
  Collaboration:
  
  Partner with CSM, SE, programmes and HQ resources to ensure an exceptional partner experience
• Ability to create strong stories on own and through the use of innovative technologies (such as AI) for presentation purposes

• Proven experience as a channel sales manager with a track record of developing sales talent into strong autonomous leaders
• Significant experience leading channel sales teams with P&L responsibility
• Deep expertise in forecasting, pipeline management and implementing sales process
• Exceptional written and verbal communications skills and strong presentation abilities
• Proficient with CRM/Pipeline tools (e.g. )
• An influential high energy sales leader who thrives in a hands on environment
• Experience driving change, growth and new business models within a competitive sales environment
• Excellent negotiation skills for customer engagement and stakeholder management
• Experience setting and carrying a sales quota
• Strong working knowledge of the Logitech channel and alliance partners
• An innovation and transformational mindset
• Be willing to always try new things, make bets and take…