Senior Product Consultant

Career Area:

Sales

Job Description:

Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other.  We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live.

Together, we are building a better world, so we can all enjoy living in it.

Role Summary Step into a role where your expertise shapes how customers, dealers, and our own teams succeed. As a subject matter expert for an assigned portfolio of products and services, you will support go-to-market initiatives, drive sales execution, and turn customer insight into real business growth.

What You Will Do (Core Skills)
Consulting with the product groups and field teams in developing and implementing customer solutions designed to maximize product value and price.

Designing business plans, correct shortfalls, and capitalizing on identified incremental sales opportunities.

Supporting products related to overall commercial performance in the territory;
Oversees PINS/STU/Revenue trends, demand fluctuations, and basic customer requirements.

Developing tactics to attract and support new and existing customers by analyzing opportunities based on customers' challenges and needs.

What You Will Have (Core Skills)
Customer Focus & Value Selling:
Ability to deeply understand customer needs, expectations, and challenges, placing customer satisfaction at the center of business decisions. Skilled in translating this understanding into customized solutions, clearly and consultatively communicating the value of products and services. Acts strategically to differentiate offerings based on tangible benefits, business impact, and long-term value creation, strengthening relationships and driving sustainable results.

Business Development:
Knowledge of business development tools, techniques and approaches; ability to explore and develop potential areas of business growth for the organization

Decision Making and Critical Thinking:
Ability to apply critical thinking to analyze situations and reach productive decisions based on informed judgment. Skilled in gathering and organizing relevant data, prioritizing concerns, and assessing risks, benefits, and alternatives.

Effective Communications:
Ability to communicate effectively across the organization, tailoring documents and presentations to the audience. Balances empathy with assertiveness to build agreement, while offering constructive feedback and coaching to others.

Relationship Management:
Skilled in building productive, long-term relationships across the enterprise by setting clear expectations and regularly reviewing progress, issues, and successes. Empowers others to build collaborative, healthy relationships.

Top Candidates Will HaveA customer-first mindset, with the ability to understand customer needs and turn that insight into customized solutions

Experience in generating new business through commercial relationship management, market analysis, and a consultative approach

Solid experience in business analysis, supporting strategic decision-making

Sound critical thinking and informed judgment to analyze situations, assess risks and alternatives, and recommend solutions.

Clear, empathetic communication that builds agreement across internal teams, dealers, customers, and vendors.

A track record of building productive, long-term relationships and coaching others to do the same Experience influencing stakeholders in matrix organizational environments

Experience in dealer facing, OEM and construction equipment services Additional Information…