Director, Biomedical Services II

Salary: $115,000- $130,000/yr

Intelas is a member of Compass Group USA. Join Intelas, a Compass Healthcare Company. Intelas, a Compass Healthcare company, delivers smarter asset management by blending expert service teams with intelligent, data-driven strategies that help hospitals improve uptime, simplify oversight, and make more informed capital decisions. Our programs support 100% regulatory compliance and drives 98% equipment uptime—so clinicians can focus on care, not equipment issues.

We support nearly 4,500 healthcare sites nationwide—from large, campus-based acute care hospitals to system-integrated outpatient clinics. With more than 1.15 million medical devices managed, we provide the clarity and consistency needed in today’s rapidly evolving healthcare environment. Join Intelas—where your career thrives, your potential is unleashed, and your work directly supports patient care. Whether you're just starting out or are a seasoned professional, our people-first approach ensures opportunities for continuous growth, development, and fulfillment.

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• Mentor and train junior biomedical equipment technicians with in-service educational training on proper use and maintenance of equipment
• Implement KPI improvement strategies
• Maintain compliance on company ISO:13485 certification standards/QMP policies and requirements
• Manage planned maintenance and electrical safety testing of clinical equipment, devices and systems, and monitor completion of planned maintenance activities performed by outside vendors
• Analyze, repair, and test electronic and electromechanical equipment
• Represent the company on various hospital committees to ensure safe and effective equipment operation to the contract specifications
• Provide input on client capital replacement strategies for medical equipment and the maintenance requirements
• Respond expeditiously to calls from clinical departments, and customers to evaluate and rectify valid operator complaints and concerns
• Display effective client service in accordance with client satisfaction survey protocol
• Maintain an orderly and functional working environment, ensuring tools and test equipment are calibrated and functional before use
• Follow 5S methodology
• Provide leadership and managerial oversight to direct reports, as assigned, maintaining optimum productivity, quality, and efficiency.
• Participate in the hiring process to meet staffing objectives
• Supervise and instruct personnel in the safe use, application, testing, planned maintenance and repair of all types of clinical equipment technologies and systems
• Mentor and train junior biomedical equipment technicians with in-service educational training on proper use and maintenance of equipment
• Responsible for engagement survey action plan
• Responsible for productivity and staffing that is appropriate to the account(s)
• Manage disciplinary issues and other employee relations concerns with guidance from Human Resources
• Complete annual employee performance evaluations, competency assessments, training plans, and merit increases on a timely basis.
• Responsible for preparation and implementation of specific development and training specific plans for region and key high potential management personnel
• Establish and administer on-call schedule; assume on-call responsibilities as necessary
• Prepare, present, and explain the equipment database (CMMS) reports
• Maintain accurate inventory and documentation on all equipment, inspections and equipment repairs and failures
• Manage the equipment database (CMMS) and be able to generate fail code, corrective and planned maintenance completion reports.
• Review outcome of planned maintenance actions and make recommendations to…