Field Service Technician

Job Description

OPEX Corporation is seeking a full-time Field Service Technician to maintain and repair advanced automation equipment at customer sites. This role is ideal for a hands‑on technician who enjoys troubleshooting, working independently, and delivering high‑quality customer service.

• This position is responsible for the day-to-day maintenance, troubleshooting and repair of mail opening, document scanning and/or material handling equipment
• Installing and setting up new equipment
• Diagnose mechanical and electrical issues by working directly with customers and evaluating system performance
• Keeping the customer informed as repairs are made and answer any question that may arise.
• Interact with management as well as other personnel to analyze and correct any equipment performance issues.
• Completing and submitting weekly online timecards, expense reports and field service reports
• Other duties as assigned

• Associate degree in Electronics and/or equivalent hands‑on job experience.
• Must have excellent customer service skills.
• Possessing a driver’s license, insurance and a reliable vehicle.
• Ability to lift at least 25 pounds independently.
• Ability to maneuver a job site, including tight spaces in around our equipment.
• Valid Driver’s License and vehicle for daily use.

• Work is performed in both office and warehouse environments
• Frequent driving and travel throughout the workday
• Ability to lift and move equipment parts
• Frequent bending, kneeling, reaching, and working in tight spaces

At OPEX, we are Next Generation Automation. Our Field Service Technicians are critical to delivering innovative automation solutions and ensuring customer success.

OPEX Corporation is more than a manufacturer of machines. We continuously reimagine technology to power the future for our customers.

With an innovative approach, we engineer unique automated solutions that support our customers so they can solve the most pressing business challenges for both today and tomorrow. Our scalable Warehouse, Document, and Mail Automation solutions improve workflow, accelerate change, and drive efficiencies in infrastructure.

We are a family‑owned business and operated organization with more than 1200 committed employees who innovate, manufacture, install, and service products that are helping transform industry every day. We listen to our customers, respect each other, and work together to help reimagine the future through automated solutions.

Benefits include, but are not limited to:

• Full medical, dental and vision with low employee contribution rates
• Paid holidays and PTO allowance
• 401k with matching and profit sharing
• Basic life insurance, short term and long‑term disability
• Tuition reimbursement available

OPEX Corporation is an Equal Opportunity/Affirmative Action Employer, without regard to race, color, religion, sex, national origin, age, disability, and protected veteran status.

OPEX Corporation is a recognized global technology leader in high-speed mailroom automation, document imaging, and warehouse automation equipment.

OPEX Corporation is a recognized global technology leader in high-speed mailroom automation, document imaging, and warehouse automation equipment.