Area Manager, Fulfillment Operations Transportation Focus

As a member of the Ship Bob Team, you will be part of a dynamic, high‑performance culture focused on ownership, collaboration and continuous improvement.

• Grow with an Ownership Mindset
  :
  We champion continuous learning and proactive innovation. Team members are encouraged to identify challenges and take ownership of initiatives that drive merchant, company and personal growth.
• Collaborate with Peers and Leaders Alike
  :
  Ship Bob values collaboration and support, where team members and leaders alike are committed to helping each other succeed. We set high standards and understand the importance of transparency at all levels.
• Experience a High-Performance Culture and Clear Purpose
  :
  Our commitment to delivering results creates a goal‑driven, high-performance culture where everyone is empowered to contribute to our mission.

Area Manager, Fulfillment Operations (Transportation Focus)

400 Smoketree Plaza, North Aurora, IL 60542

4:30pm - 2:00am, Monday - Friday (with rotation as needed)

We are seeking an energetic and experienced Area Manager to further support our transportation expansion. In this role you will be responsible for overseeing the day‑to‑day operations and relations for all local primary transportation services in and around the Fort Worth, TX market. Duties and responsibilities will follow:
Dedicated freight runs, pick‑up and drop‑off of packages to our final‑mile carrier partners, while supporting internal operations around receiving and stowing. Ship Bob’s goal is to provide a cost‑effective transportation solution that maximizes driver/trailer utilization, enhances on‑time pickup/deliveries, while exceeding our overall productivity and merchant expectations. This role reports to the General Manager.

• Partner with other Area Managers to balance labor ensuring we are operating an efficient shift while meeting all goals.
• Monitor and manage daily delivery schedules, optimize routes, and address any disruptions or delays.
• Work with a network of local and national carriers to ensure timely and cost‑effective transportation solutions.
• Ensure teams are properly trained on processes and procedures, understand metrics and performance goals, and that their needs are addressed.
• Actively foster employee engagement onsite by participating in activities, events, and programs that contribute to workplace culture and employee wellbeing.
• Enforce all safety regulations and procedures within the transportation area to ensure a smooth and safe workflow.
• Oversee yard operations, including tracking inbound and outbound trailers to maintain organized logistics.
• Review weekly work forecasts and identify productivity requirements to meet overall building objectives.
• Final Mile Sort Center
  • Monitor forecasted volumes to ensure sufficient daily carrier pick‑up and drop‑off capacity.
  • Leverage dedicated freight capacity, route and manage local final‑mile direct inject runs.
  • Ensure all carrier pick‑ups from the West Coast Ship Bob Sort Center and drop‑offs at local final‑mile carrier sort centers meet critical injection times.
  • Report on time pick‑up and/or on time drop‑offs relative to carrier acceptance scans.
  • Escalate carrier performance issues to Carrier Managers.
• Investigate and resolve operational issues, conduct root cause analysis, and implement corrective actions.
• Support all safety programs and OSHA compliance to ensure a safe work environment for all associates.
• Work closely with departments such as receiving, shipping, and warehouse management to coordinate logistics and address concerns.
• Review and approve associate timecards daily.
• Supervise daily workflows to ensure products are handled and stored correctly in accordance with defined safety and quality procedures.
• Responsible for the selection, approval, and ongoing oversight of third-party transportation providers.
• Additional duties and responsibilities as necessary.

• 1+ years of people management and operational leadership experience within a high‑volume 3PL fulfillment environment.
• 2-3 years’ broad experience in Transportation, with final‑mile carriers and routing.
• Knowledge of proper loading…