Inside Sales Representative

Layer Zero Power Systems LLC. is a globally recognized leader in providing state-of-the- art power distribution solutions for critical industries. With a strong focus on reliability, innovation, and customer satisfaction, we deliver advanced power systems products that ensure uninterrupted and dependable power supply in mission-critical environments. Our customer base is comprised of companies in the data center (our main focus), financial, computer service provision, and semiconductor manufacturing sectors Layer Zero Power Systems is on a trajectory of sustained growth, with a loyal customer base of existing Fortune 100 customers and an expanding portfolio of new customers.

Layer Zero Power Systems LLC. is a globally recognized leader in providing state-of-the- art power distribution solutions for critical industries. With a strong focus on reliability, innovation, and customer satisfaction, we deliver advanced power systems products that ensure uninterrupted and dependable power supply in mission-critical environments. Our customer base is comprised of companies in the data center (our main focus), financial, computer service provision, and semiconductor manufacturing sectors Layer Zero Power Systems is on a trajectory of sustained growth, with a loyal customer base of existing Fortune 100 customers and an expanding portfolio of new customers.

The Inside Sales Representative is responsible for developing and maintaining customer relationships, generating sales opportunities, preparing quotations, and supporting the sale of power system equipment and services. This role works closely with customers, outside sales representatives, engineering teams, and operations to provide solutions related to generators, switch gear, UPS systems, battery systems, electrical distribution equipment, and power reliability services.

• Respond to customer inquiries regarding power system products, services, and technical solutions.
• Generate and qualify leads through inbound and outbound sales activities.
• Prepare and deliver accurate quotes, proposals, and bid packages.
• Follow up on quotations to secure orders and maximize conversion rates.
• Collaborate with engineering and operations teams to develop customer-specific solutions.
• Support outside sales representatives with pricing, product selection, and customer account management.
• Maintain customer records, sales activities, and opportunities within CRM systems.
• Develop relationships with contractors, facility managers, electrical engineers, data centers, utilities, municipalities, and industrial customers.
• Identify opportunities for equipment upgrades, maintenance agreements, emergency service contracts, and replacement projects.
• Track project opportunities from initial inquiry through contract award.
• Coordinate order processing, delivery scheduling, and customer communications.
• Meet or exceed monthly, quarterly, and annual sales objectives.
• Stay informed on industry trends, competitive offerings, power quality solutions, and emerging technologies.

• Associate's or Bachelor's degree in Business, Engineering, Electrical Technology, or related field preferred.
• 2+ years of inside sales, technical sales, customer service, or account management experience.
• Experience in power generation, electrical distribution, industrial equipment, HVAC, construction, or related industries preferred.
• Strong communication, negotiation, and customer relationship skills.
• Proficiency with CRM software, Microsoft Office, and ERP systems.
• Ability to understand technical specifications, electrical drawings, and equipment configurations.
• Detail-oriented with strong organizational and multitasking abilities.
• Proven ability to succeed in a fast-paced sales environment.

• Knowledge of:
  • Standby generators
  • Automatic transfer switches (ATS)
  • Switchgear and switchboards
  • UPS and battery backup systems
  • Power quality solutions
  • Electrical distribution systems
  • Preventive maintenance and service contracts
• Experience working with contractors, consulting engineers, and facility management organizations.

• Customer Focus
• Technical Aptitude
• Relationship Building
• Problem Solving
• Time Management
• Attention to Detail
• Negotiation Skills
• Team Collaboration
• Sales Planning
• Accountability

• Sales revenue growth
• Quotation-to-order conversion rate
• Lead generation and qualification volume
• Customer retention and satisfaction
• CRM activity…