General Manager - Regal @ Austell

Description

Regal is seeking passionate and inspiring leaders with operations experience to ignite the magic of cinema for our guests and employees, while delivering Regal’s vision of being “The Best place to watch a movie.” Regal Cinemas is a leader in innovation in the cinema industry with immersive cinema experiences like 4DX, IMAX, Screen

X and industry-leading service, comfort and facility cleanliness for our guests.

What you’ll do:

As a General Manager, you will lead and coach your team to provide great experiences for our guests, create an environment where engagement, diversity and showmanship are paramount, set the standard for professionalism and deliver exceptional service, facility cleanliness, premiere picture and sound, food & beverage.

Summary: The General Manager (GM) is a full-time salaried employee. The GM is the face of Regal and is responsible for the overall operation of the theatre. This includes proactively leading the theatre team to ensure achievement of business goals in revenue, expense, profitability, guest satisfaction, inventory control, and employee morale as well as acting as a representative of Regal in a way that is consistent with our mission statement and policies.

Essential Duties and Responsibilities include the following. Other duties may be assigned.

• Regular and consistent attendance.
• Upholding and administering all Regal policies as outlined in ROM and Corporate directives.
• Ensure all cash management policies and procedures are adhered to at all times.
• Control concession inventory shortages and spoilage levels.
• Monitor janitorial staff to ensure facility is cleaned to Regal standards every day.
• The hiring, training, developing, supervising, counseling, scheduling, and after conferring with the Human Resources Manager, terminating of any employee.
• Properly administering all applicable paperwork and upholding all company policies as they pertain to Human Resources.
• Ensure required alcohol certification and training are current where applicable.
• Supervising all staff positions as required; including all projection and audio- visual equipment within the theatre, both hardware and software, as well as all applicable film handling (threading, building-up, tearing down, etc.) and maintenance as required. Working knowledge of all systems within facility in Booth and Projection technology including maintenance, programming, TMS operation and all related projection skills.
• Controlling costs, including all direct operating expenses; purchasing and ordering concession and café stock and any other supplies needed for daily operations, as well as the inventory and auditing processes involved in tracking those supplies.
• Supervising theatre maintenance (building and grounds, where applicable) including performing minor repairs and obtaining qualified personnel for larger maintenance concerns.
• Monitoring risk management as it pertains to the theatre, i.e., cast member and guest safety, loss prevention, emergency situations, and the proper handling, reporting, and investigating of accidents.
• A manager is also responsible for guest relations; marketing and promotions of feature film engagements; scheduling of movie show times and the timely delivery of show times to all proper channels; and counting, depositing, and reconciling all receipts taken in during a business day. Receipts include cash, credit cards, coupons, gift cards, checks, discount tickets, and any other mode of payment or accountability deemed applicable by Regal.
• Knowledge and compliance of dress code.
• Ensuring guest satisfaction – smile, greet, and thank all guests.
• Completed or in the process of completing the management certification program.
• Reviewed and understand the ROM.
• Required to read and understand training materials that will cover subjects such as sexual harassment and discrimination.

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential…