Credit & Collection Manager - Code

At Coconut
, we connect founders and businesses with top-tier remote talent while prioritizing meaningful, reliable partnerships. We believe success happens when everyone wins. Clients achieve their goals, and our virtual professionals find purpose and growth in their work. We're currently looking for top talent to fill the role below:

Monthly Rate
: $1100

Availability
:
Full-time - 40 hours/week

Time Zone
: 8:30 am to 5:00 pm Eastern Standard Time

• Apply customer payments from multiple sources, including lockbox, ACH, wire transfers, credit cards, and checks, into the accounting system to ensure timely and accurate cash posting.
• Research and resolve unapplied or misapplied cash transactions to maintain clean accounts and support accurate financial reporting.
• Reconcile daily cash receipts to bank deposits to detect discrepancies promptly.
• Maintain detailed records of payments, adjustments, and discrepancies to support audit readiness and internal controls.

• Collaborate with AR, billing, and customer service teams to resolve payment issues or disputes, ensuring accurate application.
• Communicate with customers to clarify remittance details and resolve discrepancies, minimizing delays and preventing misapplied payments.
• Support customer account reconciliations and month-end close activities to maintain financial accuracy and meet reporting deadlines.

• Adhere to internal controls and company policies to ensure accuracy, compliance, and integrity in cash application processes.
• Assist in developing cash application procedures and recommending process improvements to drive efficiency and scalability.
• Prepare documentation and reporting for audits, month-end close, and management review to support transparency and informed decision-making.

• Perform additional tasks as directed by leadership.
• Execute special projects and ad hoc requests from management to deliver insights and address evolving business needs.

• Experience with ERP systems and electronic payment platforms
• Experience with AP/AR automation tools
• Strong communication and customer service skills
• Experience in waste management, utilities, logistics, or related industries
• Associate’s or bachelor’s degree in Business, Accounting, or Finance
• Experience with cash posting, reconciliation, unapplied cash, and payment discrepancies
• Experience supporting month-end close, audits, and internal controls

• 2+ years of experience in accounts receivable, cash application, or a related accounting role
• Strong Excel and data entry skills with excellent attention to detail
• Strong problem-solving skills with the ability to work independently in a high-volume environment

Excel, ERP systems, electronic payment platforms, AP/AR automation tools

We're all about uplifting lives in Coconut and we make sure we provide benefits that support work-life balance, well-being, and growth. Here's what you can look forward to as part of the Coconut Community!

• Competitive Salary - We recognize your skills and experience with a great compensation package.
• 13th Month Pay - Enjoy an extra month's salary - because who doesn't love a little bonus?
• Paid Time Off - Recharge with 12 days of PTO to use however you like - vacation, self-care, or just a break from it all!
• US Holidays Off - Enjoy 12 paid US holidays throughout the year.
• Maternity & Paternity Leave - We support growing families with dedicated leave for new parents.
• Comprehensive Healthcare - We've got you and your family covered with quality healthcare benefits.
• Life Insurance
  * - Our full-time HMO plan includes life insurance for extra peace of mind.
• Mental Health Support - Prioritize your well-being with access to mental health consultations and wellness resources.
• Milestone Gifts & Birthday Treats - We celebrate your achievements and make your special day even better!
• Exciting Team Experiences - Think island getaways, virtual town halls, and regional meetups - because work should be fun, too!
• Stay Connected - Be part of a supportive network where you can learn, grow, and connect with amazing people.

Some benefits may vary. Full details will be provided during the onboarding process.