Analyst II, Billing

Perch Energy is a mission-driven company that focuses on expanding access to clean and affordable energy through community solar. Community solar breaks down the traditional barriers preventing most people from participating in the renewable energy economy by making it accessible, affordable, and more equitable for all. We work in several states across the country to bring community solar to communities and individuals who can most benefit from a more inclusive energy system.

Perch Energy has an immediate opening for a Billing Analyst
II reporting to the Director, Billing
Operations
. This role is responsible for executing and supporting the end-to-end monthly billing process, ensuring accuracy, timeliness, and completeness across billing cycles. The position also partners closely with other Ops Teams to support bill data readiness, quality control, and issue resolution across billing workflows. The ideal candidate is detail-oriented, highly organized, analytical, proactive, and comfortable working cross-functionally in a fast-paced environment.

• Own and execute assigned components of monthly billing cycles, including tracking work requests, coordinating dependencies, and supporting and driving bill run preparation and execution.
• Own billing readiness tracking and proactively identify risks, gaps, and dependencies that could impact billing timelines or accuracy.
• Identify projects and accounts approaching first bill cycles and ensure required billing, utility, and operational data is complete and ready for billing.
• Independently investigate and resolve complex billing issues by analyzing data, identifying root causes, and coordinating with internal and external stakeholders.
• Perform detailed data validation, reconciliation, and quality control checks across billing, transfer, production, and utility data.
• Review and validate billing adjustments, ensuring completeness, accuracy, appropriate documentation, and timely resolution.
• Own utility data tracking and billing readiness activities, proactively identifying missing or inconsistent data that could impact billing.
• Perform post-billing reconciliation, data cleanup, and analysis to ensure billing results are accurate and complete.
• Analyze billing results and identify anomalies, trends, and data issues requiring investigation or corrective action.
• Develop and maintain reporting and analysis used to monitor billing performance, data quality, and operational KPIs.
• Partner with cross-functional teams to investigate recurring issues and develop sustainable solutions rather than relying on manual fixes.
• Identify opportunities to improve billing processes, controls, reporting, and automation, and support implementation of process improvements.
• Document billing processes, requirements, and issue-resolution procedures to improve consistency and scalability.
• Serve as a subject-matter expert for billing processes and data, providing guidance and support to other team members as needed.

• 2-4+ years of experience in billing operations, finance operations, utility/energy, revenue operations, or a related analytical role.
• Strong analytical and problem-solving skills with a high degree of attention to detail and data accuracy.
• Ability to manage multiple priorities, work independently, and meet strict deadlines in a fast-paced environment.
• Experience with systems such as Salesforce, Zuora, Stripe, or similar platforms preferred.
• Strong written and verbal communication skills with the ability to explain complex data and operational issues clearly to both technical and non-technical stakeholders.
• Advanced Excel skills, including experience working with large datasets, lookup functions, pivot tables, and data…