Senior Accountant, Business Operations

We are a team of marketing strategists, digital innovators, life science leaders, and other professionals who are driving growth, pushing the envelope, and going above and beyond on behalf of our clients every day.

Pharma

ForceIQ is a real-time customer engagement platform built specifically for life sciences. We empower leaders across functions and brands with a faster, more effective way to engage healthcare professionals and patients. By streamlining real-time optichannel execution, leveraging AI, and focusing on measurable impact, we are driving a paradigm shift from sluggish, siloed customer engagement efforts to agile, data-driven strategies that deliver unmatched efficiency and tangible results.

Pharma

ForceIQ is seeking a Senior Accountant, Business Operations to optimize our financial infrastructure and serve as a key operational partner. We are seeking a forward-thinking professional to transform our core systems—leveraging modern platforms such as Rillet ERP, Ramp, and Tabs—to drive automation, streamline workflows, and elevate commercial decision‑making. Beyond core accounting responsibilities, this individual will play a pivotal role in delivering strategic insights that advance our business objectives.

• Identify opportunities to automate transactional accounting work and recommend in-app agents, tools, workflows, or configurations to capture them
• Apply AI tools to improve accuracy, speed, and insight across the finance function, from close activities to variance analysis to reporting
• Evaluate the current finance stack and recommend improvements
• Propose process redesigns that reduce manual effort, close time, and error rates, with a view toward scaling the function without adding headcount
• Benchmark our processes against industry best practice and bring forward ideas the Controller and leadership can act on
• Partner with the Controller on roadmap decisions for Rillet, Ramp, Tabs, and future finance systems

• Partner with the delivery team on third-party spend: category tracking, vendor accruals, and spend governance inside Ramp
• Support Ramp operations: approval workflow maintenance, category and CoA mapping, card issuance, policy enforcement, and spend reporting back to budget owners
• Prepare monthly budget-vs-actual packages for department leads: pull actuals, map to budget, build variance detail with drivers and commentary, and distribute for review
• Maintain operational finance reporting that ties financial actuals to business metrics (project-level spend, department budgets, vendor concentration)
• Support order-to-cash with commercial ops: pricing and contract review, revenue setup in Tabs, customer onboarding, and billing accuracy
• Partner with ops on vendor onboarding, SOW tracking, and contract-to-invoice workflows

• Serve as a functional owner on Rillet (ERP), Ramp (spend), and Tabs (billing/AR): configuration input, process design, testing, and documentation
• Build and document repeatable processes, controls, and close checklists
• Own the integration touchpoints across the finance stack and flag gaps or breakage

• Own AR and AP end-to-end: billing, collections, cash application, vendor management, payment runs, and 1099 reporting
• Perform monthly close activities for assigned areas: journal entries, accruals, prepaid and deferred revenue schedules, and balance sheet reconciliations
• Prepare flux analysis and close commentary for the Controller
• Apply GAAP in areas including revenue recognition (ASC 606), software capitalization, and accrual accounting
• Prepare audit schedules and respond to external audit requests

• 5 to 7+ years of progressive accounting experience; public accounting a plus
• CPA strongly preferred (active, or sitting)
• Demonstrated experience using AI tools (in-app agents, LLMs, workflow automation) to improve accounting or finance processes
• Strong technical GAAP knowledge: revenue recognition, accruals, deferrals, prepaids, and reconciliations
• Hands-on experience owning a monthly close in a cloud ERP;
  Rillet, Net Suite, or Sage Intacct experience strongly preferred
• Experience with modern spend and billing platforms (Ramp, Tabs, , or similar) and comfort owning configuration, not just transactions
• Track record of identifying and implementing process improvements and automation
• Comfort partnering with non-finance teams (delivery, ops, commercial) and…