Office Manager​/Office Manager Sr Public Defender’s Office

The Travis County Public Defender’s Office (PDO) is a comprehensive public defender office envisioned to be client-centered, independent, and innovative to the needs of Travis County residents. Consistent with nationally recognized best practices, the PDO provides high-quality holistic defense representation and other support to people, including youth and those living with serious mental illness/intellectual or developmental disability, accused of criminal offenses via its three divisions – General Adult, Juvenile and Mental Health.

Public Defender office managers carry out and oversee complex operational and administrative duties and responsibilities that allow the office to protect and provide the constitutional right to counsel for its indigent clients. In addition to directly supervising core administrative staff, office managers indirectly supervise all staff in their division to ensure effective and efficient office operations. Office Managers are tasked with creating a welcoming, enjoyable, usefully laid-out/equipped office space and environment for both staff and clients, and for creating and administering policies and procedures that allow staff to provide excellent holistic representation to clients.

Office managers collaborate with and advocate to other departments such as Human Resources, Facilities, Information Technology, Purchasing, Security etc. for the resources and support needed to ensure the PDO can effectively carry out its mission.

This role requires a wide range of knowledge, skills and abilities (people management/project management/data analysis/de-escalation/personnel policies controlled by federal, state, and local laws/asset and equipment management etc.), and the flexibility to engage vastly different groups and stakeholders day-to-day, while centering the needs of the PDO's clients and staff. All office managers are expected to have excellent written and verbal communication, as the role requires regular drafting of public-facing correspondence/memoranda on behalf of the department.

While this position works out of the Adult Division, which has 75+ staff, PDO Office Managers collaborate with core administrative staff in all divisions to help ensure a well-functioning department (120+ staff). Senior office managers must have a minimum of two years prior supervisory experience in a professional setting and are expected to work under minimal supervision/guidance, take initiative, and bottom‑line management‑level tasks.

Applications will be reviewed and selected candidates will be contacted on a rolling basis.

Office Manager
:
This is the first in a series of two office management‑related job classifications within the Management job family. This classification is distinguished from the Office Manager Senior in that incumbents are first line managers who oversee the administrative functions of a department and duties are primarily supervisory and administrative in nature.

Office Manager Sr.:
This is the second in a series of two office management‑related job classifications within the Management job family. This classification is distinguished from the Office Manager in that incumbents have more experience, are responsible for the most complex and involved office administrative operations, and duties are primarily financial, supervisory, and administrative in nature.

$65,083.20 – $87,089.60 annually, depending on qualifications

• Duties and responsibilities are performed within the setting of a law office. The Office Manager will be guided on and is expected to maintain privileged and/or confidential information of which the Office Manager may occasionally become aware, in the same manner as is expected of attorneys.
• Provides day-to-day management over the administrative and operational functions within a department. Manages operations to meet deadlines. Advises the Elected Official or department head of issues.
• Leads the administrative onboarding process for staff and interns. Orients new staff to County and departmental systems and policies. Supplies staff with items and information needed for…