People and Office Operations Coordinator

About the Role

The People & Office Operations Coordinator is responsible for supporting a seamless employee experience across people operations, human resources, office and facilities management, and administrative support. This role serves as a central hub for employee support, workplace functionality, and culture, ensuring both in-office and remote employees have the resources, guidance, and environment they need to succeed.

This position is in-person, five days per week
, and plays a highly visible role in the day-to-day operations of the office while also coordinating with our WeWork location in Colombia and supporting the needs of remote employees
.

People Operations & Employee Experience

• Coordinate end-to-end employee onboarding and offboarding, including documentation, systems access, equipment coordination, and orientation support for both in-office and remote employees

• Serve as a first point of contact for employee questions related to policies, benefits, workplace concerns, and general support

• Act as a trusted, approachable, and confidential resource for employees, escalating issues as appropriate

• Support recruiting operations, including interview scheduling, candidate communications, and coordination with hiring managers

• Maintain accurate employee records and support people-related systems and processes

• Support remote employees by coordinating onboarding, equipment, access, and ongoing operational needs

• Orchestrate employee review processes with team managers

• Own the relationship with the Professional Employer Organization (PEO) in the US and the Employer of Record (EOR) in Colombia and leverage all tools and benefits offered by them

Office, Facilities & Workplace Operations

• Oversee day-to-day office operations to ensure a safe, clean, functional, and welcoming workplace

• Coordinate office supplies ordering, inventory, and stocking

• Coordinate facility maintenance, repairs, and vendor relationships

• Coordinate office safety and security protocols, including access management and emergency procedures

• Oversee office cleanliness standards and coordinate with cleaning services

• Coordinate office layout, design updates, and workspace improvements

• Support IT as it relates to people and facilities

International & Remote Coordination

• Serve as the primary point of contact for coordinating with our WeWork office in Colombia, including:

  • Space management and access

  • Vendor coordination and facility needs

  • Supporting employees based in that location

• Coordinate operational support for remote employees, ensuring consistency in onboarding, tools, and workplace experience across locations

Events, Engagement & Culture

• Plan and coordinate internal events, meetings, and company gatherings

• Organize employee engagement and inclusion initiatives that support company culture and connection across in-office, international, and remote teams

• Partner with leadership on initiatives to improve morale, communication, and employee experience

Administrative & Financial Support

• Support expense reporting and tracking for company senior leadership

• Track and support office-related budgets and expenses

• Handle general administrative tasks related to people and workplace operations

• Work with senior leaders on company policies