Legal Senior Records Specialist

Opensity Solutions is the largest tech‑enabled managed services organization serving leading law firms, financial institutions and professional services firms. At Opensity, we provide integrated operational platforms, automation and advisory services that enable clients to modernize operating models, reduce cost and accelerate growth. Our capabilities include IT and technology solutions, document processing and administrative support, marketing and communications, billing and AP/AR services, records and information governance, workflow automation, consulting and hospitality and facilities services.

Ourmissionis to provide modernized technology platforms,elevated technology support, andvaluable insights, empowering our clientsto excel inwhat they do best.

We are seeking a detail-oriented and highly organized Senior Records Specialist to support records management operations in a professional legal office environment in Austin. This role is responsible for maintaining accurate records systems, ensuring compliance with retention policies, and supporting teams with timely record retrieval and organization.

Schedule:

Monday-Friday (8-5pm or 9-6pm)

• Support the implementation and maintenance of records management policies and procedures to ensure consistent practices across the organization.
• Monitor records management systems to ensure accuracy, functionality, and continuous improvement.
• Stay informed on industry best practices and emerging technologies to enhance records management processes.

• Maintain a structured classification and indexing system to ensure records are organized and easily accessible.
• Apply standardized procedures to categorize records accurately and consistently.
• Ensure records are properly labeled and metadata is captured to support efficient search and retrieval.

• Manage both physical and digital records storage, ensuring organization, security, and accessibility.
• Safeguard sensitive and confidential records by following established security protocols.
• Assist staff with locating and retrieving records in a timely and efficient manner.

• Ensure adherence to data protection, privacy, and records retention policies.
• Follow established records retention and disposal schedules to maintain compliance with regulatory requirements.
• Support legal and compliance teams with records-related requests as needed.

• Conduct regular reviews and audits of records to ensure accuracy, completeness, and compliance.
• Identify discrepancies and implement corrective actions to maintain data integrity.
• Maintain a high standard of accuracy and attention to detail in all records processes.

• Serve as the primary Senior Records Specialist for the Austin office while providing remote records management support for the Houston and Dallas offices, ensuring consistent service delivery, compliance, and operational standards across all locations.
• Coordinate and support records-related activities across Austin, Houston, and Dallas, including retrieval, storage, inventory management, and compliance initiatives.
• Travel to Houston and Dallas offices as needed to support business operations, project work, training, audits, and records management initiatives (anticipated travel less than 10%).

• Participate in ongoing training programs, including the use of internal learning platforms, to stay current on records management procedures and tools.

• Previous experience in records management preferred
• Strong organizational and document management skills
• High level of attention to detail and accuracy
• Ability to manage confidential information with professionalism
• Strong communication and teamwork skills
• Ability to lift or move 40 lbs. or greater
• Ability to grasp, lift or carry packages on a standard wheeled cart with a load capacity of 75 lbs.
• Ability to walk, bend, kneel, stand or sit for an extended period of time

The compensation range for this role is up to $25.00 per hour. Actual compensation within that range will be dependent upon the individual's location, skills, experience, and qualifications.

All eligible employees receive access to a comprehensive benefits package, including:

• Medical insurance
• Dental insurance
• Vision insurance
• 401(k) retirement plan
• Paid Time Off (PTO)

#INDHP

Opensity is committed to…