Office Manager, Part Time

Swap is the infrastructure behind modern agentic commerce. The only AI-native platform connecting backend operations with a forward-thinking storefront experience.

Built for brands that want to sell anything - anywhere, Swap centralises global operations, powers intelligent workflows, and unlocks margin-protecting decisions with real-time data and capability. Our products span cross-border, tax, returns, demand planning, and our next-generation agentic storefront, giving merchants full transparency and the ability to act with confidence.

At Swap, we’re building a culture that values clarity, creativity, and shared ownership as we redefine how global commerce works.

Hours: 16-20 hours per week, split flexibly across half days.

• Monday (8:30am-13:30pm
• Tuesday (09:30am - 15:00)
• Thursday (09:30am - 15:00)

Reports to: People Operations Manager, as part of the wider People Operations team

We're looking for a highly organised, proactive Office Manager to keep our Austin office running smoothly and make it a productive, welcoming place to work. You'll be the first point of contact for our Austin team on all things office-related, working closely with the People Operations team as Swap continues to grow.

• Oversee the day-to-day running of the Austin office, ensuring a productive and welcoming environment.
• Act as the primary point of contact for Austin employees' operational needs, and coordinate with the wider People Operations team as needed.
• Manage office vendors, supplies and services, including facilities and catering.
• Coordinate in-office events, team gatherings and company meetings, including cross-office events with our wider teams.
• Keep the office organised and help plan how the space is used.
• Support health and safety compliance and workplace policies in the office.

• 3+ years’ experience in office management or a similar role.
• Strong organisational and multitasking skills, with high attention to detail.
• Excellent interpersonal and communication skills.
• Ability to handle sensitive information with discretion and professionalism.
• Proactive and resourceful, and comfortable working in a fast-paced environment.
• Comfortable working with a distributed team across different time zones.

• Competitive base salary:
  Pay that reflects your experience and the impact you’ll have, reviewed regularly as you grow with us.
• Stock options:
  Own a piece of what we’re building. As a high-growth scale-up, you’ll share in the upside as the company grows.
• Generous PTO:
  Competitive annual leave, with public holidays on top, plus your birthday off so you can celebrate properly.
• Private healthcare:
  Comprehensive private medical cover, so you can get the care you need quickly.
• Pension contributions:
  Company contributions to help you build long-term financial security.
• Wellness benefits:
  Support for your physical health and wellbeing, so you can look after yourself in the way that works for you.
• Mental health support:
  Access to mental health resources and support, because looking after your mind matters as much as your body.
• Enhanced maternity and paternity leave:
  Extra support when you’re growing your family, so you can focus on what matters most.
• Flexible working:
  Choose how and where you do your best work, with the trust and autonomy to manage your own time.
• Work abroad for 4 weeks a year:
  Take your laptop somewhere new for up to four weeks each year, whether that’s family, travel, or a change of scenery.
• Quarterly team offsite budget: A dedicated budget each quarter for your team to get together, connect, and have fun.
• Thursday happy hour:
  Wind down the week with your colleagues at our Thursday happy hour, held across all of our locations.
• Breakfast Mondays:
  Start the week with a good meal and good company.

We embrace diversity and equality in a serious way. We are committed to building a team with a variety of backgrounds, skills, and views. The more inclusive we are, the better our work will be. Creating a culture of equality isn't just the right thing to do; it's also the smart thing.