Partnerships Manager: E-Commerce

If you’re a motivated, relationship-driven professional with hands-on experience in e-commerce or digital agencies, this is your chance to help shape impactful partnerships in the e-commerce technology space.

About Us

Shipper

HQ is a trusted leader in the e-commerce shipping space, with over 15 years of experience helping merchants deliver better checkout experiences. Founded in 2009, we power shipping logic and checkout optimization for thousands of brands, from DTC disruptors to enterprise retailers, in 150+ countries. Based in Austin with a global team, we’re a fast-moving, product-led company shaping the future of e-commerce logistics.

What You’ll Do:

We’re looking for a Partnerships Manager to join our growing agency and platform team. This person can turn relationships into revenue and strengthen Shipper

HQ’s presence across the e-commerce ecosystem. This role collaborates directly with e-commerce platforms, agencies, and technology partners to uncover opportunities, create mutual value, and ensure our partners succeed with Shipper

HQ. This is an ideal role for someone who understands the e-commerce landscape, thrives on both relationship-building and driving results, and enjoys working in a fast-paced, collaborative environment.

• Drive growth through partnerships:
  Manage and expand relationships with key agencies, e-commerce platforms, and technology partners.
• Identify and close opportunities:
  Translate partnerships into revenue by spotting new opportunities and aligning them with business goals.
• Collaborate cross-functionally:
  Work with Sales, Marketing, and Product to develop joint go-to-market initiatives.
• Enable partner success:
  Ensure partners are equipped to position Shipper
  
  HQ effectively with their clients.
• Represent Shipper
  
  HQ:
  Participate in events, webinars, and community initiatives to strengthen brand visibility.
• Track and optimize:
  Maintain partner data, measure performance, and share insights that guide strategy.

What we’re looking for:

• 3 - 5 years of experience in e-commerce or digital agency partnerships, account management, or business development
• Strong understanding of the e-commerce ecosystem
• Excellent relationship-building and communication skills
• Revenue-driven and accountable: motivated by outcomes, owns agency/partner revenue targets, and delivers measurable impact.
• Comfortable working cross-functionally and managing multiple priorities in a fast-paced environment
• Demonstrated ability to effectively use AI tools (incl. prompt-based workflows) for research and analysis, coupled with strong critical thinking and quality control habits to validate outputs and avoid ‘AI slop’ in deliverables.
• Bachelor’s degree or equivalent experience preferred

Why Shipper

HQ?

This is a highly fast-paced environment where no two days will look alike. For the right candidate, with the right attitude, there are fantastic opportunities for career progression. We are an agile, fast-moving team that likes to roll up our sleeves and solve some of the biggest issues in shipping. You will learn more at Shipper

HQ in a year than you would in 3 years at other companies, thanks to our collaborative learning culture that fosters continuous growth and innovation.

Benefits and Perks:

• Collaborate with a motivated team, directly tying your results to organizational success
• 22 days of PTO plus public holidays
• 401k Match
• Medical, Dental, and Vision Insurance
• Maternity and Paternity Leave
• This is a hybrid, full-time position working out of our Austin, TX office
• Compensation is based on experience

At Shipper

HQ, we’re proud to be a team that’s as diverse as the merchants we serve. As a member of the e-commerce community, we take responsibility to empower shops large and small to grow and thrive through the power of technology to heart. With honesty, responsiveness, and innovation at the center of all we do, we remain committed to hiring the right people for the job, regardless of race, background, religion, or eccentricity.