Operations Manager

Responsibilities

• Own utilization KPIs — maximize vehicle active hours, booking rates, and overall revenue yield per driver
• Lead driver acquisition, retention, and engagement initiatives across Autzu’s active markets
• Manage and execute go-to-market (GTM) playbooks for new city launches, coordinating between HQ and local operations
• Build and manage strategic partnerships with Uber, Lyft, and other mobility platforms to increase driver pipeline and engagement
• Analyze market and utilization data to identify growth levers, adjust pricing, and optimize local performance
• Collaborate with Fleet Operations to ensure growth aligns with vehicle availability and operational capacity
• Work closely with Customer Success to improve user experience, increase repeat bookings, and reduce churn
• Develop and support marketing campaigns (digital, referral, and on-the-ground) to boost awareness and driver acquisition

• 4+ years of experience in growth, operations, partnerships, or business development — ideally in mobility, rideshare, fleet, logistics, or delivery
• Proven record of driving utilization or yield optimization (fleet, logistics, or delivery background highly valued)
• Data-driven and analytical — able to identify trends and translate insights into actionable growth strategies
• Strong understanding of supply-demand balancing, driver economics, and GTM execution
• Excellent communicator and relationship-builder; thrives in cross-functional collaboration
• Hands‑on operator comfortable working in a fast‑paced startup environment
• Bachelor’s degree required; MBA or startup experience a plus
• Must be based in Austin, TX (preferred) or San Francisco, CA, with occasional travel to other launch markets

• Equity opportunities based on performance
• Direct collaboration with Autzu’s leadership team on company‑wide strategic initiatives
• Hybrid flexibility with travel to key markets as needed
• Career growth in a high‑impact, fast‑scaling startup shaping the future of electric mobility