Business Analyst III

Overview

JOB TITLE:

Business Analyst III

Cayuse Civil Services, LLC

Austin, TX

$ – $

Full-Time Salary Exempt

The Business Analyst III, relies on experience and judgment to plan and accomplish goals, independently performs a variety of complicated tasks, a wide degree of creativity and latitude is expected, while serving as a liaison between the Business community and Customer IT Teams (i.e., Architecture, Project Delivery, Application Sustain, etc.). This role will plan and accomplish goals to support business and technology initiatives, acting as a key liaison between the business community and IT teams, utilizing significant creativity and latitude to drive solutions that align with organizational objectives.

This position will perform senior level consultative services and technical assistance work in the area of DSHS analysis for program related activities.

This position performs all duties and responsibilities in accordance with the Mission, Vision, and Core Values of Cayuse.

• Lead Digital Transformation:
  Spearhead and significantly contribute to large‑scale digital transformation initiatives, identifying opportunities for innovation and designing future‑state business capabilities that leverage emerging technologies to achieve strategic organizational goals.
• Business Process Reengineering (BPR):
  Conduct comprehensive analysis of current‑state business processes, identify inefficiencies, bottlenecks, and pain points, and design optimized, streamlined future‑state processes. Lead efforts to implement reengineered processes, ensuring smooth transitions and measurable improvements in efficiency, cost‑effectiveness, and service quality.
• Strategic Business Modeling:
  Develop and maintain robust business architecture artifacts, including current and future state business process models, data models, capability models, value streams, and organizational models. Utilize various modeling tools and notations to effectively communicate complex business concepts to diverse audiences.
• Stakeholder Engagement & Requirements Definition:
  Collaborate extensively with senior leadership, business units, IT teams, and external partners to elicit, analyze, and validate complex business requirements. Translate strategic objectives and user needs into actionable business and functional specifications that guide solution development.
• Bridge Business & IT:
  Act as a critical liaison, ensuring seamless communication and understanding between business stakeholders and technical delivery teams. Articulate business impacts of technical decisions and technical implications of business requirements.
• Prepares solution options, risk identification, and financial analyses such as cost/benefit, ROI, buy/build, etc.
• Writes detailed description of user needs, program functions, and steps required to develop or modify computer programs.
• Analyzes DSHS priority initiatives and special projects utilizing business analysis best practices in coordination with agency business and program units.
• Works with staff to initiate, facilitate or participate in projects to maximize the success of multiple and diverse projects.
• Other duties as assigned.

• 8 years’ experience reflecting the ability to research, gather, assemble, correlate and analyze system requirements; to devise solutions to problems; and to prepare concise reports and/or to analyze and solve complex and difficult problems and prioritize information and issues.
• 8 years’ experience with developing and presenting reports identifying gaps in functionality and operational effectiveness to executive stakeholders.
• 8 years’ experience with developing or contributing in the development of as‑is / to‑be process models to identify opportunities for greater operational efficiencies. Skilled in effectively mapping business processes and identifying process improvements and skilled in planning .
• 8 years’ experience with the analysis of program policies and procedures to determine their effect on automated systems and system functional areas.
• 8 years’ experience working with functional teams to understand current and…