Sales Pipeline Manager

5301 Southwest Parkway Suite 200 Austin, TX

World Strides is the global leader in educational travel and experiential learning. Founded in 1967, the company provides experiential learning programs in educational travel, performing arts, language immersion, career exploration, service‑learning, study abroad, and sports for more than half a million students annually in over 100 countries worldwide.

The Sales Pipeline Manager role, positioned within the Higher Ed Individual business division, focuses on analyzing sales pipeline data to identify trends, implement improvements, and measure impact. The role partners with the TMO to enhance tools and dashboards for data analysis and productivity tracking, informing strategic planning and funnel optimization. Reporting to the SVP of Student Engagement, the pipeline manager contributes to executive‑level strategy and is expected to demonstrate curiosity, analytical thinking, investigative skills, and strong collaboration with leadership.

• Monitor pipeline performance to identify trends.
• Present regular reports to senior management to support strategic decisions.
• Assist with forecasting, quota setting, and performance tracking.
• Collaborate with stakeholders to enhance reports.
• Use data to identify opportunities and recommend improvements.
• Support development and optimization of sales processes.
• Implement best practices to improve operations and productivity.
• Ensure smooth handoffs, effective lead nurturing, and consistent messaging.
• Maintain and optimize CRM systems and analytics platforms.
• Enhance productivity through automation and AI‑driven insights.
• Partner with Marketing, Customer Success, Finance, Data Analytics, and other departments to align operations.
• Develop and implement initiatives that align with industry best practices.

• Bachelor’s degree in business, marketing, data analytics, or a related field.
• MBA or advanced degree preferred for strategic and cross‑functional leadership.
• Candidates in Austin, TX will be prioritized.

• Minimum of 5+ years in sales operations, pipeline management, or sales analytics.
• 3+ years of industry experience in higher education.
• Proven experience working with CRM systems and sales enablement platforms.
• Background in cross‑functional collaboration with departments like marketing, finance, and customer success.

• Proficiency in data analysis tools such as Excel, Power BI, Tableau, or Qualtrics.
• Strong understanding of CRM platforms (e.g., Salesforce, Hub Spot).
• Familiarity with automation tools and AI‑driven analytics.

• Ability to interpret complex data sets and translate insights into actionable strategies.
• Experience in forecasting, quota setting, and performance tracking.
• Skilled in identifying process inefficiencies and implementing improvements.
• Excellent verbal and written communication skills.
• Ability to present findings to senior leadership and influence decision‑making.
• Strong interpersonal skills for cross‑functional teamwork.
• Attention to detail and initiative.
• High level of accuracy in data handling and reporting.
• Demonstrates curiosity, initiative, and a proactive approach to problem‑solving.

• Excellent medical, dental, and vision coverage, life, accidental death and dismemberment, accident, critical illness, and disability insurance, FSA healthcare, FSA dependent care, HSA with employer contribution, and generous 401(k) match.
• 11 paid floating corporate holidays, 1 paid volunteer day & up to 25 PTO days to start – accrue up to 28 over 3 years, 4 mental health days, and 5 bereavement days.
• Tuition reimbursement up to $5,250 annually.
• $1,000 toward professional certifications annually.
• Opportunities for paid and discounted travel.
• Flexible work schedule providing on‑site, remote, and virtual office opportunities.
• Encouraged participation in our Employee Resource Groups and Diversity, Equity, & Inclusion council.
• Fitness center and café onsite at select locations.
• Employee Assistance Program (EAP).
• Paid parental, caregiver, and disability leave.
• Team member discount program.

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