Director of Business Operations

We are hiring a new role of Director of Business Operations to lead a team supporting the operations of ReUp’s Business to Business (B2B) division.

As the Director of Business Operations, you will lead a dynamic team focused on driving strategic alignment, operational excellence, and cross-functional collaboration across B2B departments and with external B2B audiences. This role is central to optimizing processes, enabling sustainable growth, and ensuring that all operational activities support institutional and state government sales and renewals. You will build the systems, tools, and strategies that position the organization for long-term scalability and success.

Internally, you will oversee the development and execution of sales operations, conference engagement, strategic initiatives, and cross-functional project management. Externally, you will coordinate key partnerships, thought leadership, and media efforts that advance ReUp’s position in the market.

A successful Director of Business Operations is process-oriented and has a keen eye for details and building team scalability. They are curious, conscientious, and collaborative, and an eager problem solver. Your team will serve as the primary partners in supporting the sales teams as ReUp continues a period of rapid growth.

The ideal candidate combines deep operational experience with a strong understanding of sales cycles and client relations. You should have a proven ability to manage multiple complex work streams while building scalable processes and managing teams through change. Experience in education technology or higher education settings is preferred, but overall experience in operational excellence is key.

Founded in 2015, ReUp Education is the only organization that focuses exclusively on helping colleges and universities engage and re-enroll the more than 40 million US residents who have “stopped out” and support them until graduation, through our patented technology-enabled service. To date, we have re-enrolled over 57,000 students for our university partners. As of July 2025, ReUp Education partners with 140 active schools and a total of 1.78 million learners.

To date, ReUp Education has helped 7,960 learners graduate. Today we build regional marketplaces to connect the supply of educational opportunities with the demand for skilled and credentialed workforce professionals.

As the Director of Business Operations, you are responsible for aligning multiple functions into a cohesive and coordinated approach to how ReUp engages with key audiences to support growth throughout the client lifecycle. Responsibilities include but are not limited to:

Internal Responsibilities

• Oversee the development and execution of sales operations to streamline processes, improve productivity, and ensure the B2U and B2G sales teams are equipped to achieve revenue goals. This includes assisting with pipeline management, performance tracking, and operational reporting.
• Coordinate the creation of high-quality sales and marketing materials, ensuring that all assets align with brand standards and effectively communicate value propositions to clients and prospects. Partner with marketing teams to ensure consistent messaging and storytelling across all B2B channels.
• Evaluate, implement, and maintain best-in-class sales enablement tools and technologies that empower the sales teams to perform efficiently.
• Lead the planning and operational execution of ReUp’s participation in national and state events and conferences. Collaborate across teams to define objectives, manage budgets, and oversee logistics.
• Oversee key strategic initiatives that advance divisional priorities, from business process improvements to new tools and resources. Develop frameworks for planning, execution, and measurement to ensure timely and successful delivery of critical projects
• Serve as the central point of coordination across departments, ensuring alignment on priorities, timelines, and resource allocation. Facilitate communication and collaboration to drive efficiency and accountability across teams.
• Manage and optimize CRM platforms and related business systems to…