VP, Business Integration

Job Description Position Summary The Vice President, Business Integration and Transformation will lead initiatives focused on integrating and consolidating business processes, improving operational effectiveness, client experience, and business process scalability. Further, this role is responsible for overseeing the evaluation of current-state business processes, technologies, operating models, and client interactions across multiple operations departments and facilitating the design and implementation of future-state solutions.

This role serves as the operational liaison for product launches, product enhancements, migrations, acquisitions, and sales initiatives. This leadership role coordinates efforts across Operations, Sales, Product Development, Risk Management, Underwriting, Technology, Marketing, and Compliance to ensure seamless product transitions from concept through implementation and ongoing support. Working closely with Operations leadership, the PMO, Technology teams, and key business stakeholders, this role will lead business process optimization, operational modernization, automation opportunities, and transformation initiatives that improve efficiency, reduce complexity, and support strategic business objectives.

This role is responsible for aligning business objectives, operational readiness, and go‑to‑market execution while ensuring stakeholders remain informed, accountable, and focused on delivering exceptional client and business outcomes The ideal candidate combines strong business process expertise, change leadership, client‑centric thinking, and program management capabilities to successfully guide cross‑functional transformation efforts from concept through execution. This position leads cross‑functional collaboration, removes barriers to execution, and ensures business transformation initiatives are delivered on time, within scope, and aligned with organizational strategy.

Business Integration and Transformation Leadership

Oversee the transformation of operational processes, policies, procedures, and workflows to reduce friction and increase efficiency. Standardize and document processes across teams. Serve as the primary operational leader and coordinator for all major transition initiatives. Develop and manage transition roadmaps, timelines, milestones, and implementation plans. Facilitate cross‑functional planning sessions and ensure alignment among stakeholders. Identify project risks, dependencies, and operational impacts and develop mitigation strategies.

Monitor project progress and communicate status updates to executive leadership.

Go‑to‑Market & Sales Enablement Partner with Sales and Marketing leadership to develop launch strategies and communication plans. Ensure sales teams are equipped with product materials, training, pricing information, and competitive positioning. Coordinate stakeholder readiness activities and product rollout communications. Monitor post‑launch performance and recommend improvements.

Operational Readiness & Process Improvement Evaluate operational impacts of new products and enhancements. Develop scalable processes that support efficient product implementation and support. Identify opportunities for automation and process optimization. Establish governance and transition standards to improve execution consistency across initiatives. Make recommendations regarding priorities, resource allocation, and transition risks. Support strategic growth initiatives, acquisitions, integrations, and business transformation efforts. Contribute to long‑term product and operational planning.

Bachelor's degree in Business Administration, Operations Management, Marketing, Product…