Operations Resource Specialist

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PROJECT MANAGEMENT Full Time ASSOCIATE Madison, IL, US

Salary Range: $50,000.00 To $57,000.00 Annually

Logistics Administrative Solutions (LAS) is a shared services provider supporting the transportation and logistics industry. We deliver integrated business solutions across accounting, payroll, human resources, safety and regulatory compliance, fleet management and operational support. These services help our clients operate safely, efficiently, and with confidence.

The ideal candidate will embody our company's Non-Negotiables:

• Walk in Humble Confidence - We are experts at what we do, but we never assume we know everything
• Be Open, Honest and Respectful - We say what has to be said in a tactful, courteous way
• Be Fearless - We never fail, we only learn
• We are One Team - We achieve more together by collaboration and consensus
• Delivery on Commitments - We do what we say we will do
• We have a Passion to Serve - We are dedicated, hardworking individuals who provide exceptional service to our customers and to each other
• We put Safety First - We prioritize the safety of our team members and customers above all else in our business
• We Strive for Operational Excellence - We are dedicated to a culture of continuous improvements, driving quality and productivity

Position Summary:

The Operations Resource Specialist supports new business implementations, facility launches, restructurings, and process improvements. Reporting to the Senior Implementation Manager, this field-based role assists with site readiness, staff training, operational problem solving, and tracking assigned work through completion. The specialist develops operational knowledge and project coordination skills through hands-on assignments and increasing responsibility.

Essential Duties and Key Deliverables:

• Supports implementation projects, facility launches, restructurings, and process improvement initiatives, with safety as a priority.
• Assists with preparing facilities for operation, including floor layouts, dock readiness, launch activities, and implementation readiness checks.
• Assists with delivery route and customer location walkthroughs and dealer dry runs.
• Trains operations staff, dock workers, and drivers on processes and scanning solutions; assists with driver performance assessments.
• Works with customers and internal teams to identify operational issues and assist with practical solutions.
• Reviews facility paperwork and maintains accurate implementation documentation.
• Maintains task lists, readiness checklists, and issue logs; tracks deadlines, follows up on assigned actions, and communicates progress and unresolved concerns to the implementation lead.
• Supports the rollout of best practices and completes other duties as assigned.

Required

Experience and Skills:

• High school diploma.
• Strong organization and attention to detail, with the ability to prioritize competing tasks and deadlines.
• Clear written and verbal communication with clients, employees, vendors, and project teams.
• Professional customer service, collaborative problem solving, and conflict resolution skills.
• Initiative, accountability, and consistent follow-through.
• Willingness to learn logistics operations, develop project coordination skills, apply feedback, and take on increasing responsibility.
• Adaptability to changing schedules, priorities, and site conditions while maintaining safe work practices.
• Proficiency in Microsoft Office Suite, including Excel and Outlook.

Preferred

Experience and Qualifications:

• Previous experience in transportation, logistics, warehousing, or operations.
• Experience supporting…