Director, Product Management - Data

Invoca is the revenue execution and platform leader that helps marketing, commerce, and contact center teams turn every conversation into revenue. Through its AI agents, Invoca engages, qualifies, and converts customers across SMS and voice, orchestrating seamless buyer journeys and measurable, profitable growth. With over 300 employees, 2,000+ customers, and $100M in revenue, the company continues to lead the category it created.

Invoca’s AI vision centers on using trustworthy, first-party data to deliver intelligent, authentic, and empathetic AI — connecting digital and human experiences to build lasting customer relationships. Invoca has raised $184M from leading investors, including Upfront Ventures, Accel, Silver Lake Waterman, H.I.G. Growth Partners, and Salesforce Ventures.

Invoca is an AI-powered revenue execution platform that brings together marketing, commerce, and contact center teams to turn every customer interaction into measurable, profitable growth.

By revealing intent across voice, SMS, and digital channels, Invoca helps enterprises drive better customer experiences, increase revenue, and operate with confidence at scale.

Agents are becoming the primary consumer of Invoca’s data. What an agent knows about a business, a customer, and a consumer determines whether it performs or fails. As a Director of Product, Data, you will own the data layer that makes Invoca’s AI Agents smarter, from the platform that ingests and standardizes data, to the consumer profile and knowledge services that give agents context, to the insights that drive action inside the product.

This is a player-coach role. You will personally own the Data Platform product vision and roadmap, and lead two Product Managers who own Consumer Profile and Knowledge & Context Services, and Data Visualization and Insights.

The Data and Intelligence Product team builds the data foundation that every Invoca product, AI Agent, and customer workflow runs on. The team works across engineering, AI, and the other product teams that own the customer experience, and is accountable for the following domains:

• Data Platform: ingestion, pipelines, data standardization, and the infrastructure that makes trustworthy data available to every downstream product and agent
• Data Intelligence: own the data intelligence products that other teams and customers use to build unique experiences on top of Invoca data to power AI Agent context, insights on operational workflows, co-pilot experiences.
• Consumer Profile and Knowledge & Context Services: the unified consumer and brand profile, plus how knowledge, marketing data fields, consumer context, and conversation state are extracted, stored, evaluated, and delivered to human and AI agents
• Data Visualization and Insights: analytics and insights built to drive outcomes and actions, not just reports, including in-platform agentic workflows triggered by data results and correlations

The Data and Intelligence Product Team measures success by agent quality, speed to value for product teams building on Invoca data, customer trust in how their data is used, customer actions driven by insights and ultimately driving new revenue opportunities for our customers

You will own the product vision and roadmap for the Data & Intelligence Product Team and act as its hands-on PM, while managing two PMs who own the other domains. You will set one strategy across all three teams so they operate as a single system: data comes in standardized, becomes consumer and business context for agents, and returns to customers as insight that drives action.

You will partner closely with engineering,…