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CX Operations Lead - India

Job in Austin, Travis County, Texas, 73301, USA
Listing for: Mercor
Full Time position
Listed on 2026-11-01
Job specializations:
  • Business
    Customer Success Management, Business Intelligence
Salary/Wage Range or Industry Benchmark: 35000 - 50000 USD Yearly USD 35000.00 50000.00 YEAR
Job Description & How to Apply Below

Mercor is seeking a Customer Experience Operations specialist to own how experts experience our platform end to end. You will coordinate across Engineering, Operations, Product and Talent Success to fix cross-team problems and optimize workflows.

You’ll build lightweight processes, dashboards and playbooks, use AI tools to automate repetitive tasks, and report progress to product managers and leadership. A startup mindset and strong written communication are valued in this fast-moving role.

We are seeking a motivated CX Operations Lead
- India to join Mercor in United States.

Our group is growing, and we are hiring a CX Operations Lead
- India in United States.

This Full Time role is for the CX Operations Lead
- India role at Mercor.

Consider building your career as a CX Operations Lead
- India at Mercor.

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