Global Technology Operations & Enablement Lead

Position: Global Technology Operations & Enablement Lead
ADVANCE YOUR CAREER. ADVANCE THE WORLD. At AMD, we believe technology has the power to solve the world’s most important challenges. From advancing healthcare and scientific discovery to powering AI and the technologies people rely on every day, innovation at AMD is shaping the future. Whether you’re designing next-gen processors, enabling AI breakthroughs, or bringing leading edge products to market, every role at AMD contributes to something bigger — technology that moves the world forward.

Join us and, together, we’ll advance your career.

THE ROLE:

AMD is seeking a Global Technology Operations & Enablement Lead to build and strengthen the systems, processes, governance, and enablement that support our Executive Briefing Program (EBP). This role will connect intake and scheduling, content topics, discussion leaders, and regional execution to create a consistent, scalable, and measurable global operating model.

You will partner with Sales Operations, IT, content teams, and regional stakeholders to improve program infrastructure, establish global standards, and increase operational efficiency. Your work will strengthen visibility and accountability while enabling site and regional teams to focus on delivering world-class customer and executive experiences.

THE PERSON:

You are a highly organized, collaborative professional who enjoys connecting technology, processes, and people to improve how global programs operate. You combine analytical thinking with practical execution and can translate complex operational needs into clear workflows, standards, and actionable recommendations. You communicate effectively across functions and regions, build strong stakeholder relationships, and drive adoption and continuous improvement with a focus on the user and customer experience.

KEY RESPONSIBILITIES:

Partner with Sales Operations, IT, platform owners, and regional stakeholders to improve integration and workflows between Salesforce intake and Nexus briefing management, supporting the end-to-end engagement lifecycle.

Define global requirements, workflows, data standards, and governance to promote consistent adoption and data integrity across regions.

Identify opportunities to automate manual processes, streamline operations, improve user and customer experiences, and increase visibility into briefing impact.

Develop and maintain standardized global reporting on engagement pipeline, utilization, content demand, outcomes, and trends.

Establish global KPIs and operating metrics that provide consistent visibility into program health and effectiveness.

Drive continuous improvement through process analysis, stakeholder feedback, and data-driven recommendations.

Partner with the Content Team and Discussion Leader Bureau to establish a consistent cadence of tool updates and proactively enable the EBP team on new content, changes, and enhancements.

PREFERRED EXPERIENCE:

Experience supporting global program operations, technology enablement, or business process improvement, ideally within executive briefing, customer engagement, or sales enablement programs.

Experience with Salesforce, Nexus, or comparable CRM and briefing management platforms.

Experience defining workflows, business requirements, data standards, and governance across global teams.

Ability to partner with IT and platform owners on system integration, workflow improvements, and automation.

Experience developing reporting, KPIs, and operational metrics to assess program performance and inform decisions.

Strong stakeholder management, change management, and communication skills, including supporting platform adoption and team enablement.

ACADEMIC CREDENTIALS:

To be confirmed.

This role is not eligible for visa sponsorship.#LI-CJ2

Benefits offered are described: …