Sales Operations Manager Austin, Texas HQ

At Alert Media, we help organizations protect their people, operations, and brand. Our modern Risk Intelligence and Response platform empowers teams to detect emerging threats, assess impact, and respond with confidence. We believe building resilience should be simpler—and it starts with bringing critical information and workflows together in one unified platform.

Our core values drive us in our important mission of keeping people safe:

• We’re humans not robots
• Customers always come first
• We work better together
• Simplicity is our strength
• Our reputation is priceless
• Hard work pays off

Alert Media is looking for a Sales Operations Manager to create scalable, technology-driven processes that ensure best practices across opportunity management, pipeline visibility, and data quality. You’ll also conduct data analyses that will be used to inform strategic decisions across the entire Go
- To
- Market team and other parts of the business.

As one of the fastest growing software companies in the nation, we’re focused on finding the best talent and building the best team to continue accelerating our rapid growth to keep up with our demand!

You are an experienced sales operations professional who has the appropriate background to quickly start tackling challenges. You are a self-starter who thrives in a fast-paced environment. You are passionate about optimizing sales processes and data management and have a roll-up-your- sleeves approach with a willingness to support the team and business. You love to learn and bring a data-driven approach to iterative improvement.

• Act as a strategic partner to leadership by translating data into clear, actionable insights and recommendations
• Lead initiatives to streamline and standardize sales processes, ensuring scalability as the business grows
• Oversee key activities such as sales forecasting, territory design, and budgeting
• Design and deploy automations and intelligent workflows to eliminate manual work and improve rep productivity
• Create real‑time, self‑serve reporting and dashboards for all levels of the business, reducing dependency on manual analysis
• Proactively identify pipeline risks, data gaps, and performance trends using automated alerts and anomaly detection
• Reactively troubleshoot issues faced by the sales teams and proactively propose enhancements to avoid those issues
• Improve data quality and enrichment strategies through automation and third‑party intelligence sources
• Foster cross‑functional collaboration to create the best possible experience for the sales teams
• Collaborate closely with other members of the revenue operations team to ensure optimal processes & practices throughout the opportunity lifecycle.

• 3+ years of experience in Revenue Operations, Sales Operations, or GTM Systems
• Proficiency in Salesforce and other sales systems (Outreach, Zoominfo , Qualified, Gong, User Gems , and more)
• Advanced Excel skills (formulas, lookups, pivots, graphs)
• Strong analytical mindset with the ability to translate complex data into clear insights
• Experience improving data quality, governance, and enrichment processes
• Experience designing and implementing automations, workflows, and system integrations
• Roll‑up-your‑sleeves approach with a willingness to take on "non-role-specific" sales duties as needed to support the team and business
• Strong cross‑functional collaboration and stakeholder management skills
• Strongly prefer a candidate who has experience in several of the following areas:
  • Business segment support
  • CPQ implementation and maintenance
  • Forecasting
  • Geographic territory mapping
  • Executive-facing sales reporting and data analytics
  • CRM improvements and QA testing
  • Commission plan design
  • Building rapport with sales…