Vice President, Digital Enablement Solutions; DES

Position: Vice President, Digital Enablement Solutions (DES)
About UsVisa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid.

At Visa, you'll have the opportunity to create impact at scale — tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world.

Join Visa and do work that matters – to you, to your community, and to the world. Progress starts with you.

Job Description The Vice President, Digital Enablement Solutions (DES) is a senior global leader within Corporate IT, responsible for enabling the business and delivering measurable value across all corporate functions s role operates at the intersection of technology, business strategy, employee experience, and change, ensuring that enterprise investments translate into real outcomes—adoption, productivity, and sustained impact.

The VP of DES leads a multi‑disciplinary organization that provides portfolio and program leadership, workplace experience design, digital adoption, organizational change management, and AI enablement. The role partners closely with business executives, Corporate IT leaders, and cross‑functional stakeholders worldwide to drive disciplined execution, simplify complexity, and accelerate value realization from technology and transformation initiatives.

Key Responsibilities Enterprise Enablement & Value Delivery Enable business outcomes across all corporate functions by ensuring technology, transformation, and change initiatives are executed with clarity, discipline, and measurable impact.

Translate enterprise strategy and investment into delivered outcomes through strong governance, prioritization, and execution rigor.

Serve as a trusted partner to senior business and IT leaders on complex, high‑impact initiatives spanning multiple functions and geographies.

Portfolio, Program & Delivery Leadership Provide end‑to‑end portfolio and program management leadership for enterprise initiatives across Workplace Technology, Corporate Technology Services, M&A integrations, Global Corporate Real Estate, People, Legal, Finance, Corporate Tools, and Cyber.

Establish and maintain execution standards, governance models, and performance metrics that ensure alignment to strategy, risk mitigation, and predictable delivery.

Drive transparency across portfolios, enabling informed trade‑off decisions and executive‑level visibility into progress, dependencies, and outcomes.

Workplace Experience & Service Optimization Lead workplace experience research, design, and optimization to improve how employees interact with corporate tools, services, and workflows.

Champion user‑centered design, data‑driven insights, and continuous improvement to measurably increase productivity, satisfaction, and adoption.

Oversee continual service improvement practices to strengthen service health, reliability, and experience quality over time.

Digital Adoption, Training & Capability Building Define and deliver enterprise digital adoption strategies that accelerate effective use of corporate platforms and tools.

Oversee role‑based, scenario‑driven training and development programs that build sustainable capability across the organization.

Ensure enablement approaches maximize return on technology investment and reduce friction during change.

Organizational Change Management (OCM)
Set enterprise standards for organizational change management, including change strategy, readiness assessments, impact analysis, communications, and success measurement.

Partner with executives and sponsors to increase leadership alignment, sponsorship effectiveness, and change…