Senior Product Manager

Location: Candidates must currently reside in one of the following states:
Alabama, Florida, Georgia, Michigan, Mississippi, Missouri, North Carolina, Oklahoma, Tennessee, Texas, or Virginia. This is a remote role.

Employment type: Full-time

Work authorization: Must be authorized to work in the U.S. without visa sponsorship

Tivly is one of the largest marketplaces for commercial insurance in the United States, connecting business owners looking to protect their businesses with insurance carriers that fit their needs. Since 2009, Tivly has established a network of over 200 trusted carriers, agents, and brokers serving a wide range of businesses.

The Sr. Director of Product Management is the central product leader at Tivly, reporting to the Chief Information Officer and leading the UX/UI Design and Product Management teams. This role sets the product direction and bridges the gap between customer needs and product outcomes. Partnering closely with engineering leadership, the Sr. Director owns the product roadmap, PM practice standards, and cross-functional alignment, and determines the processes and tools used to plan releases and the features that make them up.

The goal is simple: make sure the work entering the development pipeline is well-defined, prioritized, and ready to execute, driving clarity, velocity, and quality across shared work streams.

Product Strategy & Vision

• Define and deliver a product vision and strategy aligned with Tivly’s goals and growth trajectory, in close partnership with the CIO and executive leadership.
• Shape the product roadmap across CRM, CMS, Client Services, and AI-enabled capabilities, using market insights and stakeholder input to drive prioritization.
• Serve as the authority on product management process across business, product, and operations stakeholders.

• Own the end-to-end Jira workflow, including epic framing, story writing, acceptance criteria, sprint planning, and backlog refinement across all active initiatives.
• Drive technology roadmap execution with engineering leadership, setting shared delivery standards so requirements are fully defined, prioritized, and sequenced before development begins.
• Manage concurrent work streams across product, contact center, client services, security, and marketing without losing fidelity or priority context.

• Own planning cadence and sprint ceremony structure in partnership with engineering, and coach product and engineering teams on agile process, story quality, and scope management.
• Establish and govern consistent PM standards, including backlog structure, prioritization frameworks, story point estimation, and velocity tracking.
• Keep backlogs aligned to priorities across teams so engineering and product work from a shared, current understanding of organizational priorities.

• Align product, UX, engineering, contact center, marketing, and client services on priorities, tradeoffs, and delivery timelines.
• Lead discovery efforts, including stakeholder facilitation sessions, workflow mapping, and requirements documentation.
• Manage and develop direct reports in UX and Product Management, with a focus on process discipline, stakeholder communication, and career growth.

• 10+ years of product management experience, including at least 3 years in a senior or director-level role.
• Demonstrated expertise in agile delivery, including story authoring, sprint facilitation, backlog management, and planning in Jira, ADO, or a comparable tool.
• Experience establishing or scaling PM/PO practice standards across multiple delivery teams, including onboarding and process…