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CX Strategy & Operations Lead — AI & Data-Driven

Job in Austin, Travis County, Texas, 78716, USA
Listing for: LogicMonitor
Full Time position Listed on 2026-11-13
Job specializations:
Salary/Wage Range or Industry Benchmark: 104000 - 130000 USD Yearly USD 104000.00 130000.00 YEAR

Job Description & How to Apply Below

Logic Monitor is seeking a Business Strategy & Operations leader within the Customer Experience function to drive strategic initiatives and operational excellence. You will partner with CX leadership to modernize operations, implement AI-enabled workflows, and deliver data-driven insights across revenue and service areas.

Based in or near Austin, you will influence senior stakeholders, establish scalable processes, and enable higher performance in a fast-growing SaaS environment.

We would love to welcome a new CX Strategy & Operations Lead — AI & Data-Driven to our team in Austin, TX, United States.

We aim to respond to suitable candidates as soon as possible.

Full responsibilities and requirements are described in the listing above.

Learn more about the CX Strategy & Operations Lead — AI & Data-Driven role in the description above.

We appreciate your interest in this position.

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