Project & Program Management Expert

At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.

Job Description

This position is for a Project and Program Management Expert on the Claims Strategy team.

The Claims Strategy team drives clarity, alignment and execution throughout Claims. We serve as the connective tissue across the organization, translating strategy into action, aligning leaders around priorities and orchestrating complex work to enable stronger decisions and business results. We operate with clarity, discipline, accountability and a commitment to outcomes. Success is measured not only by the value we create for the business, but also by how we foster a positive team culture that develops talent through meaningful experiences, broad exposure, and enterprise-level work, preparing team members for future leadership opportunities across Claims and Allstate.

As an Expert, you will partner across Claims and the enterprise to navigate complex priorities, influence decisions, connect teams, and ensure strategic initiatives deliver measurable value.

• Demonstrates mastery of best practices in project management and communication processes and contributes to the improvement of these processes at Allstate
• Drives agenda and facilitates projects/program steering committee meetings; delivers project communication and issues in an easily understood simplified style to any audience
• Drives achievement of enterprise level projects/program success factors
• Trains project management techniques and leads by example in raising the level of performance
• Takes the lead role in highly pressurized situations when there is a need to communicate critical project information while remaining sensitive to organizational politics
• Leverages organizational dynamics to influence outcomes through leadership and communication skills
• Demonstrates thought leadership and strong business acumen in solving complex problems, leveraging data and insights to develop recommendations and effectively influence senior leadership.
• Drives project execution. Provides direction and oversight throughout project lifecycle to project team to meet applicable business requirements
• Represents the projects/program and its objectives in all governance and gating forums
• Customizes solutions for complex issues typically involving enterprise-level considerations
• Works autonomously to lead complex, ambiguous initiatives from problem identification through execution, using sound judgment to determine priorities, next steps, and appropriate stakeholder engagement.
• Leverages data and analytics to identify trends, develop actionable insights, measure outcomes, and translate complex information into clear recommendations that support business and strategic decisions.
• Builds and maintains strong relationships across a broad network of business partners and key stakeholders, effectively navigating competing priorities and driving alignment toward shared outcomes.
• Synthesizes information from multiple sources to identify themes, risks, dependencies, and opportunities, translating findings into concise, executive-ready recommendations and action plans.
• Proactively identifies risks, barriers, and emerging business needs and develops solutions with limited direction, escalating appropriately when leadership decisions or intervention are required.

• 4 year Bachelors Degree (Preferred)

• 7 or more years of…