Leadership Services Program Manager

The Leadership Services Program Manager (LSPM) partners with the Committee/Council Leads, Committee Chairs and Committee Members to support committee strategy planning and yearly activities, including delivery of information, content, and follow-up of their meetings/activities, work groups or special projects as required. Responsible for the implementation of planning process for the efficient execution of the yearly committee cycle. The program manager partners with the leadership community, coordinating logistics, governance, and operational alignment while promoting collaboration in support of the Board and Organization’s priorities.

This will involve timely, professional, and high-touch communications with board members, member champions, internal, and external stakeholders/resources.

• Manages the annual committee lifecycle, including planning, meeting preparation, milestones, decision documentation, action tracking and accountability for timely follow-through.
• Manages all components of virtual and in-person committee and council meetings, including but not limited to scheduling, drafting content for agendas, facilitating, documenting key actions and decisions, and follow-up.
• Builds trusted relationships with the Committee/Council Leads, Committee Chairs and Committee members to support committee strategy planning and yearly activities, optimizing idea sharing and best practices.
• Facilitates the global and role-specific onboarding process for committee/council members, including training on YPO processes and systems to support their champion experience.
• Ensures flawless execution of committee activities on site at the in-person bi-annual leadership meetings, including formal meetings, dinners, and additional experiences.
• Develops and refines meeting agendas, pre-reading materials, meeting summaries and committee member communications.
• Delivers consistent, accurate and up-to-date committee documents, including directories, calendars, reference materials, communication channels, data, templates, archives, et al.
• Manages timely communication of announcements, discussions, and materials to member champions.
• Supports elections processes and executes selection committee meetings for Board committees, Councils, and other roles when necessary.
• Reviews and updates committee/council information on internal and external platforms as needed and at year-end ensuring committees are up to date and members are identified properly.
• Fosters compliance and perpetuates alignment to all facets of YPO’s published Policies & Procedures, Code of Conduct, Core Principles, overall values, and applicable by-laws.
• Ensures professional quality standards by developing and improving processes to support the fulfillment of goals and strategic implementation.
• Recommends, develops, and socializes governance protocols for other management portfolios. Identifies trends, collaborations, and other opportunities related to governance.
• Serves as the general point of contact for champion inquiries from members and management team.

• Outstanding Business acumen, professionalism, and emotional intelligence to communicate effectively in a multi-cultural, virtual work environment with high-profile corporate leaders.
• Excellent interpersonal skills, adept at building meaningful relationships with all levels of associates, members, and vendors. Adaptable, insightful, empathetic, and reliable. Great sense of humor and humility.
• Able to maintain discretion and integrity of confidential information.
• Resourceful and able to work independently with initiative and good judgement. Superior time management, planning, organization, and effective prioritization skills with the ability to focus on and navigate multiple projects simultaneously.
• Possesses a distinct global mindset, sensitive to local and international customs and protocols.
• Able to identify problems, research alternatives, provide solutions and/or resolve issues in a timely manner. Anticipates member needs and delivers with clarity.
• Analytical thinker with ability influence and guide processes with appropriate approach and execution. Natural curiosity and desire to learn more; proficiency and interest in applying new technologies and tools.
• Excellent verbal and written communication skills, including proof reading, with a meticulous attention to detail. Adjusts communication and working style appropriately for the global audience.
• Professional presence, appearance, and stature to…