Principal Product Manager, SMB

Position: Principal Product Manager, SMB Growth
Team Viewer provides a leading Digital Workplace platform that connects people with technology—enabling, improving and automating digital processes to make work work better. Our software solutions harness the power of AI and shape the future of digitalization.

We believe that our diverse teams and strong company culture are key to the success of our products and technologies, that hundreds of millions of users around the world and around 645,000 customers across all industries rely on. With more than 1,900 employees worldwide, we celebrate the unique perspectives and talents that each individual brings to the table and foster a dynamic work environment where new ideas thrive.

Are you ready to join our team and make an impact?

We are looking for a commercially driven, customer-obsessed Principal Product Manager to redefine Team Viewer’s SMB business across our portfolio. We have a strong global footprint, and a real opportunity to strengthen growth across our SMB customer base. You will own the strategy and deliver sustainable growth across free users, first-time buyers, and growing teams; this means connecting product experience, pricing, packaging, lifecycle engagement, and sales-assisted motions into one journey.

Your north star: help more small businesses discover value quickly, stay successful with Team Viewer, and grow with us over time.

Responsibilities Define and execute the SMB product growth strategy across acquisition, conversion, retention, and expansion.

Optimize self-service experiences, including free, trial, and entry-level offerings.

Own the product roadmap, prioritizing opportunities using customer insights, analytics, and business impact.

Partner with Sales and go-to-market teams to drive product-led and sales-assisted growth.

Validate and launch new SMB product opportunities from concept through scale.

Lead cross-functional execution and champion SMB customer needs across the business.

Requirements Product management experience in B2B SaaS, PLG, subscriptions, e-commerce, or similar digital businesses.

Proven success improving growth metrics such as activation, conversion, retention, and monetization.

Strong analytical skills, including experience with pricing, funnels, experimentation, and customer insights.

Experience building self-service customer journeys and supporting revenue growth initiatives.

Track record of launching new products or features from discovery through execution.

Excellent stakeholder management, communication, and leadership skills.

What we offer

Competitive compensation and bonuses

Flexible PTO and paid holidays
401(k) with employer matching

Comprehensive Health insurance package including 100% employer-paid medical coverage

Up to 12 weeks of Parental Leave Basic Life Insurance, Short-Term & Long-Term Disability, 100% employer-paid Quarterly teambuilding events, leadership luncheons, and company wide “All Hands” meetings

Open door policy and business casual dress code

We celebrate diversity as one of our core values. Join c-a-r-e and lead change initiatives together with us!

Work location for this position is Austin, TX.Team Viewer is an equal opportunities employer and is committed to building an inclusive culture where everyone feels welcome and supported. We C-A-R-E and understand that our diverse, values-driven culture makes us stronger. As we continue to grow as a company, we also focus on enabling our employees to grow both personally and professionally.

We are proud to have an open and embracing workplace environment that will empower you to be your best no matter your gender, civil or family status, sexual orientation, religion, age, disability, education level, or race.

If you require any accommodations or adjustments during the application or hiring process, including interview or onboarding support, please reach out to your Talent Acquisition Partner, who will be happy to support  compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States.