Service Manager - Medium Voltage

Overview

The Service Manager manages and assists in all Medium Voltage evolutions of assigned project types across all Alteron’s operational departments. Conduct will always be ethical and professional to ensure maximum total company profitability, as well as achieving exceptional overall group performance and maximum customer satisfaction.

• Project/Service Management: 60%
  • Project set‑up responsibility
  • Budgeting and Job Cost Entry for material, labor, subcontracts, DJE
  • Scheduling (construction, material, labor, cash)
  • Schedule of values (billing, cash flow)
  • Monitoring and preparing dispute/claim avoidance
  • Contract interpretation
  • Project meeting attendance
  • Maintains a proactive approach to project planning to maximize profit and performance
  • In coordination with Purchasing, project material budgets, and company policies, promptly procures and coordinates delivery of appropriate materials to the project site
  • Works closely with Project Managers and Superintendents to pre‑plan and schedule resources required for assigned project types
  • Maintains effective communications with appropriate Alteron personnel, keeping them informed of all aspects relevant to the duties to which they have been assigned
  • Ensures long‑term customer/account satisfaction and grows revenue and opportunities with assigned accounts
• Additional tasks as assigned by the Director of Service: 10%

• Inside Wireman Apprenticeship completion or equivalent
• Associate’s Degree in Business Management, Construction Management or Construction Engineering
• 2 years’ experience in a field supervisory position required
• 10 years minimum of Medium Voltage field experience required

• Excellent verbal and written communication skills
• Excellent interpersonal and customer service skills
• Proficient with Microsoft Office Suite or other related software
• Able to remain up to date on technical knowledge

• Office environment with frequent travel to job sites required
• Outdoor work environment with exposure to dust, humidity, heat, and cold
• Frequent exposure to stressful situations
• Routine overtime required

• Frequent driving to and from job sites and customer offices required
• Must be able to meet with customers, other departments within the company, and job site employees
• Must be able to frequently walk job sites, on uneven ground, and around moving equipment and/or machinery
• Must be able to sit, stand, bend over, climb, crouch/stoop, and kneel
• Repetitive use of feet and hands, including grasping and fine finger dexterity required
• Use of head and neck in a static position required
• Must be able to occasionally lift 21‑50 pounds at times with or without assistance

Mid‑Senior level

Full‑time

Other

Construction