TJJD - Creative Media Designer II - Digital Media Specialist AUS

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Job Title TJJD
- Creative Media Designer II
- Digital Media Specialist - (AUS)

We are committed to transforming lives and building safter communities by working collaboratively, communicating openly, and upholding the highest standards of integrity and professionalism. Our team models accountability, transparency, and respect, taking proactive steps to ensure the physical and emotional safety of youth, staff, and the community. We strive for excellence through continuous growth, thoughtful decision making, and mission driven collaboration, supporting one another while embracing challenges that lead to meaningful, long-term impact.

Works under general supervision with moderate latitude for the use of initiative and independent judgment. May be required to work in excess of 40 hours per work week with occasional travel.

Lead and maintain TJJD's social media strategy and manage associated accounts including Instagram, Facebook, and Linked In to tell agency stories.

Plan, develop, schedule, publish, and monitor social media content.

In partnership with existing staff, create engaging captions, posts, and content aligned with agency goals and brand standards.

Monitor social media activity and assist in responding to comments, messages, and inquiries as appropriate.

Track engagement metrics and provide basic reporting on social media performance.

Anticipate content needs and facilitate content asks as needed with facility partners.

Content Development:

Write and edit a variety of communications materials, including:

• Feature stories
• News articles
• Agency updates
• Legislative and policy-related communications
• Graphic and Website Content
• Recruitment promotional materials

Assist with content planning and editorial calendar management.

Conduct interviews and gather information from staff and stakeholders to develop written content.

Communications Support:

Assist the Communications Manager in developing and executing communications campaigns and initiatives.

Support agency events, announcements, awareness campaigns, and employee engagement efforts.

Help ensure consistency of messaging and branding across communications channels.

Collaborate with communications team, agency divisions, and subject matter experts to develop content that informs and engages key audiences.

Digital Content Coordination:

Maintain and organize digital content assets.

Assist with website updates and content management activities.

Coordinate content production timelines and ensure deadlines are met.

Support the creation of graphics, visuals, and multimedia content as needed.

Performs a variety of related duties not listed, to be determined and assigned as needed.

Performs all duties in compliance with agency safety policies and procedures:

• Reports safety hazards and corrects hazards when possible.

Will be required to travel up to 25% of the time.

Actively embody and support the Texas Model by demonstrating its core values in daily tasks and interactions with others.

High School diploma or equivalent. Four years full-time wage-earning experience in Communications, Public Relations, Journalism, Marketing, Digital Media, or a related field. Strong written and verbal communication skills. Demonstrated ability to write clearly, accurately, and effectively for various audiences. Proficiency in major social media platforms and best practices. Strong attention to detail and proofreading skills. Manage multiple projects and deadlines simultaneously.

Proficiency with Microsoft Office applications, including Word, PowerPoint, and Outlook.

• Two (2) or more years of internship or professional experience in communications, public relations, journalism, marketing, or social media.
• Experience managing social media accounts or creating digital content.
• Familiarity with social media scheduling and analytics tools such as Hootsuite.
• Experience writing articles, blogs, newsletters, or other published content.
• Basic graphic design experience using Adobe Creative Suite.
• Photography or video editing experience.

Experience and Education Substitutions:

One year of appropriate experience may substitute for one year of college (30 course hours) on a year for year basis.

Completed course hours of undergraduate study may substitute for up to four years of experience on a basis of 30 course hours for one year of experience.

Completed course…