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Destination Specialist, Customer Service​/HelpDesk

Job in Austin, Travis County, Texas, 78716, USA
Listing for: Kim Luxe Travel
Full Time position
Listed on 2025-12-31
Job specializations:
  • Customer Service/HelpDesk
    Travel Industry, Event Manager / Planner
  • Hospitality / Hotel / Catering
    Travel Industry, Event Manager / Planner
Job Description & How to Apply Below

About Kim Luxe Travel

At Kim Luxe Travel
, we specialize in creating customized, luxury, and budget-friendly travel experiences for clients across the globe. From romantic getaways to family adventures, we help travelers make unforgettable memories.

We’re expanding our team and seeking detail-oriented and passionate Destination Specialists who love learning about new places, crafting dream itineraries, and helping travelers experience the world in style.

Position Overview

As a Destination Specialist
, you’ll serve as a destination expert — advising clients on where to go, what to do, and how to make the most of their time abroad. You’ll use your knowledge of global destinations, resorts, and tours to design personalized travel experiences tailored to each client’s interests and budget.

This role is perfect for someone who loves researching destinations, planning trips, and sharing travel knowledge with others.

Key Responsibilities
  • Provide expert advice on specific destinations, including attractions, accommodations, and local experiences.

  • Design custom travel itineraries and vacation packages for individuals, couples, and groups.

  • Consult with clients to understand their travel goals, budgets, and preferences.

  • Collaborate with travel suppliers and partners to book accommodations, tours, and transportation.

  • Stay up to date on travel restrictions, safety protocols, and destination trends.

  • Handle client inquiries, changes, and special requests promptly and professionally.

  • Support marketing efforts by creating destination spotlights or promotional materials.

  • Maintain detailed client and booking information in the CRM system.

Qualifications
  • Previous experience in travel consulting, destination management, or hospitality preferred.

  • Strong knowledge of popular global destinations (Caribbean, Europe, Asia, etc.).

  • Excellent communication and customer service skills.

  • Highly organized and detail-oriented with great time management.

  • Tech-savvy and comfortable working in a remote environment.

  • Passion for travel and enthusiasm for sharing destination insights.

What We Offer
  • 100% remote and flexible work schedule.

  • Competitive commission and performance incentives.

  • Training and ongoing professional development.

  • Access to exclusive travel discounts and industry perks.

  • Opportunities for advancement within Kim Luxe Travel.

  • A supportive, collaborative, and travel-loving team culture.

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